How to Make the Transition to Customer Service Outsourcing

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You’re feeling the pressure of keeping your employees engaged and improving your customer experience, but you’re not sure if you’re ready or even know how to make a smooth transition to a contact center.

Randy Clapp, Chief Revenue Officer of Advantage Communications, will lead you through an outsourcing Self-Assessment you can apply to your business in this insightful webinar developed to provide you with the building blocks to take your customer service experience to the next level.

Join us on August 15th where you’ll learn the key questions to ask to begin your outsourcing journey, such as:

Is customer service outsourcing right for you?
What are the benefits of outsourcing your customer service?
Is your business ready to outsource?
What are your next steps?

Don’t miss out on this exciting experience to leverage the knowledge and expertise of an industry leader! Reserve your spot today!

August 15th, 2019 11:00am PDT, 2:00PM EDT, 7:00PM GMT

Brought to you by:

Randy Clapp, Chief Revenue Officer, Advantage Communications Inc.

Randy Clapp earned his Bachelor Degree in Business Management and Economics from Northwood University. After this, he went on to sell over $1 billion in the service industry and attributes his success to being able to ask the question: "What's costing our clients more money than they ever realized that only we can help them fix?"

Customer Contact Central