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Hosted VoIP: Call Queues vs Ring Groups

Jive

Armed with a Hosted VoIP phone system, your business can access over 80, state-of-the-art features. How will you know which Hosted VoIP features to use? To start, there are two important call management features your small business should consider leveraging with a Hosted VoIP phone system: ring groups and call queues.

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VirtualPBX 2020 Year in Review, We’re Setting VoIP Trends

VirtualPBX

See how we’re listening to customers and setting VoIP trends that will push the communications industry forward. Business SMS also adds an important facet to our service, and of all the VoIP trends represented here, it may be the most popular of this holiday season. We hope to make 2021 as successful as this year.

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Unveiling the Cost Savings of VOIP in 2023: A Comprehensive Analysis

NobelBiz

Understanding the Basics: What is VOIP? Voice over Internet Protocol, commonly known as VOIP, is a technology that enables voice communication and multimedia sessions over the Internet. From startups to multinational corporations, VOIP’s penetration into the corporate world is deep and for all the right reasons.

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2021 Reality Check – New Technologies Available in the Contact Center

CCNG

A great discussion for anyone who wants to know what others are actually doing, so you can answer the question, “Is my contact center behind?” We started with a poll about the problems people are facing with their current technology. Veteran consultants with experience to guide clients through complex projects and transition to cloud.

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Why UX matters when choosing a Hosted VoIP provider

Jive

Over the past few years, choosing a Hosted VoIP provider often came down to features. But as predicted for 2018 , the features sets offered by Hosted VoIP providers look more and more similar. With the homogenization of feature sets, how does your IT team pick the best Hosted VoIP provider? A frictionless Hosted VoIP experience.

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Keep Groups Connected With Free Audio Conferencing

VirtualPBX

Ring Groups. Many people want to stay safe during the pandemic, and that group and others simply like the flexibility that working from home allows. You can assign conference rooms to team leads so they can host daily or weekly group meetings. Auto Attendant. Zapier Integration. Included Phone Numbers (ranging from two to 15).

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VoIP Features for 2021 – Voice, Video, and Texting

VirtualPBX

What this showed phone system providers like ours is that VoIP calling features for 2021 need to revolve around a remote-first attitude. What are the top VoIP features for 2021 that help make work more effective? Top 2021 VoIP Voice Feature. We support conferences with groups as large as 100 members.

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