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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Financial institutions can activate the Small Business Lending Solution in as little as 24 hours with some customers doing so in less than a day! Talkdesk’s solutions allow customers to harness technology to drive progress.”. Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

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Pandemic relief and restart industry solutions

Talkdesk

Meanwhile, people are left wondering when and how to get their vaccine, and when and how to obtain a PPP loan to keep their businesses afloat. Learn more about the Small Business Lending Solution. The post Pandemic relief and restart industry solutions appeared first on Talkdesk.

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Omnichannel Strategy: How to Identify and Prioritize Customer Channels

Contact Center Pipeline

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

In this post, we build a secure enterprise application using AWS Amplify that invokes an Amazon SageMaker JumpStart foundation model, Amazon SageMaker endpoints, and Amazon OpenSearch Service to explain how to create text-to-text or text-to-image and Retrieval Augmented Generation (RAG).

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The Subtleties within Support with Humio [Podcast]

Nicereply

There are so many aspects of support that we measure and benchmark, and articles just like this give tips and tricks on how to improve. So it should be crystal clear how to implement the best customer experience! Variances in your industry, solution, and product quality will change what makes a great Customer Experience.

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Driving advanced analytics outcomes at scale using Amazon SageMaker powered PwC’s Machine Learning Ops Accelerator

AWS Machine Learning

About the Authors Kiran Kumar Ballari is a Principal Solutions Architect at Amazon Web Services (AWS). He is an evangelist who loves to help customers leverage new technologies and build repeatable industry solutions to solve their problems.

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Run your local machine learning code as Amazon SageMaker Training jobs with minimal code changes

AWS Machine Learning

In this post, we show you how to use this new capability to run local ML code as a SageMaker Training job. Solution overview You can now run your ML code written in your IDE or notebook as a SageMaker Training job by annotating the function, which acts as an entry point to the user’s code base, with a simple decorator.