JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Such proactive enablement leaves no ambiguity on how to get work done and prevent burnout. Automated workflows will help you fatten the profit margins.

Call flow 40

Call flow Contact Center Interactive Voice Response Scripts 40

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

JivoChat

APRIL 13, 2021

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Increases revenue potential. Upsell or cross-sell customers on your offers. Read on to learn more about the various ways that automating customer service can benefit your business.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

SmartKarrot

SEPTEMBER 26, 2022

SaaS organizations are continuously trying to determine how to facilitate rapid and sustainable long-term growth. Therefore, prioritizing expansion revenue as well as calculating and analyzing Net Revenue Retention has become an established standard across the SaaS industry. What Is Expansion Revenue?

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

The RevOps cycle is based on engaging with customers frequently and upselling to them. How RevOps Impacts Marketing and Sales. It helps increase revenue potential and ensures alignment is active between streams. As per research by Boston Consulting Group, revenue operations or alignment across teams results in-.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

SEPTEMBER 27, 2022

Enterprise customers help increase revenue potential but also need more integrations. How to build Customer or Account Engagement across the Customer Journey. Using a playbook can help you simplify the complex parts of the strategy to set the ground for cross-selling, upselling, and renewal. More need for integrations.

Enterprise 10

Enterprise Accountability Management Revenue potential 10

SmartKarrot

APRIL 24, 2020

Investment in the client relationship holds great revenue potential and it is necessary to make sure that it goes well. But they should know how to convert the analytics insights driven from data into on-field client success management. They have been a part of the renewing, upselling and cross-selling processes for a long time.

Management 11

Management SaaS Accountability Customer retention 11

Cincom

FEBRUARY 13, 2025

In this article, well explore the leading CPQ tools shaping the new era of sales, how to choose the right one for your business, and answer the question: What are CPQ tools and why have they become a game-changer? In the past, rigid pricing structures either resulted in lost revenue or, worse, caused businesses to miss out on deals.

CRM 40

CRM Upselling Sales Finance 40