How to navigate the world of telemarketing compliance in 2019
Convoso
JUNE 19, 2019
This week we hosted the first in a series of four webinars about the most important changes in telemarketing compliance, and the recording is now available.
How to Comply With Telemarketing Rules in 2021
Quality Contact Solutions
NOVEMBER 19, 2021
There have been many changes to telemarketing rules and regulations in 2021. Still, a careful review of the Florida law should be conducted before placing outbound telemarketing calls to Florida phone numbers or Florida residents. Telemarketing Rules Experts At Quality Contact Solutions , we have you covered.
Join 34,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
How to Set Up a Successful Telemarketing Lead Generation Pilot Program
Quality Contact Solutions
MAY 25, 2021
Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation? How do you define success of Telemarketing Lead Generation?
What is Telemarketing?
Quality Contact Solutions
MARCH 29, 2021
Most everyone has experienced a telemarketing scenario like the following. You have had a long day, you’re tired, you answer the phone, and it’s a telemarketer. In many ways, telemarketing and telemarketers get a bad wrap. What is telemarketing? wasn’t that just a telemarketing call? Absolutely!
Different types of Telemarketing
Quality Contact Solutions
APRIL 7, 2021
There are many types of telemarketing we can discuss. I am going to briefly hit on the most popular types of telemarketing, and how they differentiate from each other. It is important for businesses to understand the different types of telemarketing so they can proceed with the best approach for their own business.
Telemarketing Laws: The Good, Bad, and Ugly
Quality Contact Solutions
DECEMBER 23, 2021
Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.
Telemarketing Lead Generation: 5 Tips for High Quality Leads
Quality Contact Solutions
JANUARY 5, 2023
However, I will tell you that after running hundreds of B2B telemarketing lead generation programs, there are several helpful processes to make sure your team is generating strong leads and your sales team is capitalizing on those opportunities. So, how can you more effectively reach prospects? 8 Components of a Telemarketing Script.
Telemarketing 
105
105 
How telemarketing services help support & grow your business
Quality Contact Solutions
JULY 31, 2020
Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall. By Jill Sysel-Barton, Reporting Specialist.
Best Daily Report Template for Outsource Telemarketing 2021
Quality Contact Solutions
APRIL 29, 2021
One of the biggest challenges with outsource telemarketing programs is how to measure performance. It is essential to measure and track performance from the start of any outsource telemarketing program. more…) The post Best Daily Report Template for Outsource Telemarketing 2021 appeared first on.
Continuous Improvement for Telemarketing Programs is Golden
Quality Contact Solutions
SEPTEMBER 14, 2022
After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. How to Continuously Improve?
Successful Outbound & Inbound Telemarketing Training Programs Look Like This
Quality Contact Solutions
APRIL 15, 2021
Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse. The one size fits all or blanket training approach doesn’t work.
Why The Roofing Industry Needs Outbound Telemarketing Services
Quality Contact Solutions
MARCH 4, 2021
By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. COVID-19 has taught companies how to live with less space. Outbound telemarketing services.
3 Crucial Tips For Choosing a B2B Telemarketing Services Provider
Quality Contact Solutions
JUNE 3, 2021
When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. B2B Telemarketing Services Providers Need to Have: Knowledge of the Telemarketing Industry. Expertise in Telemarketing Campaigns. Data & Reporting.
Outsource telemarketing; your key to preventing sales team burnout
Quality Contact Solutions
MARCH 15, 2021
Often times employees are feeling overwhelmed and burnt out and we know that outsource telemarketing can help. Half as likely to discuss how to approach performance goals with their manager. Alleviate Burnout with Outsource Telemarketing. A reliable outsourced telemarketing partner can be your ace up the sleeve.
Use These Steps to Gather Quality Telemarketing Data
Quality Contact Solutions
SEPTEMBER 28, 2022
Telemarketing data can be a tricky thing. The important thing is to always be sure to give the client the best quality telemarketing data possible. The data person is the ‘behind the scenes’ piece of any telemarketing program. Download: 10 Ways to Use an Outbound Telemarketing Partner.
DNC Scrubbing for B2B Sales: How to Stay Compliant
Dialer 360
NOVEMBER 26, 2024
However, as the regulatory rules changes, it gets harder to stay on top of and adhere to telemarketing laws and regulations. Let’s discuss in detail what Do Not Call scrubbing is, why it’s important, and how it may help your company stay compliant. What is DNC Listing and How Does it Work?
B2B 49
49 
HoduCC Named Best Telemarketing Software By Digital Dot com
Hodusoft
SEPTEMBER 14, 2021
HoduCC Named Best Telemarketing Software By Digital Dot com. HoduSoft’s HoduCC omnichannel contact center software has been named as the best telemarketing software by the online review platform, Digital.com. Telemarketing has become quintessential for companies to reach their prospects and existing customers. . “We
7 Tips Needed to Thrive in Your Telemarketing from Home Job
Quality Contact Solutions
FEBRUARY 4, 2022
One of the industries out there that provides these opportunities is telemarketing. Telemarketing from home is very common and can be a great way to work straight from your own house and eliminate commuting. Here are seven simple tips to succeed when working in a telemarketing from home role. Have Your Own Dedicated Space.
7 Lessons Learned From Building Telemarketing Reports In Tableau
Quality Contact Solutions
FEBRUARY 19, 2021
By Steve Small, Vice President of Information Services Any telemarketing report is only as good as the reported data. We liked the visual representation that Tableau offered and believed our telemarketing clients would appreciate knowing quickly how the team is performing. Users may want to see their data displayed differently.
How to Write an Outbound Telemarketing Script
Quality Contact Solutions
MARCH 28, 2019
Now you need to develop a message for your telemarketing staff to effectively convey on your behalf…You need a telemarketing script. What should be included in a telemarketing script? So, how can we prevent that? When to consider eliminating the telemarketing script. But what does that look like?
If You Want Customers to Say Yes, Try THIS
Beyond Philosophy
JANUARY 20, 2020
She answered a telemarketing call and started to interact with the salesperson on the other end. To hear more about How to Get Customers to Say Yes in more detail, listen to the complete podcast here. . Hear the rest of the conversation on How to Get Customers to Say Yes on The Intuitive Customer Podcast.
Advertising 447
447 
Struggling With How to Generate Leads? Use These Best Practices
Quality Contact Solutions
OCTOBER 4, 2022
For businesses to be successful, it’s essential to determine how to get quality leads. Here’s How to Generate Leads. If you want to know how to generate leads for your company, try to put yourself in the consumer’s mind. Our next best practice in how to generate leads is to focus on your website.
Best practices 111
111 
Call Center Service for Your Business: Inbound vs Outbound
TeleDirect
MARCH 15, 2025
Outbound Call Center Services: How They Work An outbound call center is designed to proactively reach out to customers for sales, follow-ups, and business promotions. Common Outbound Call Center Services: Telemarketing & Sales Calls Promoting new products, services, and special offers. Sales, lead generation, and telemarketing.
Call Center 62
62 
Lead Segmentation for Telemarketing Companies
Quality Contact Solutions
DECEMBER 31, 1969
I will share with you what I’ve found to be the most successful segmentation categories and how to use those to benefit your teams. Segmenting your leads for telemarketing companies. Consider the following attributes when refining lists for telemarketing companies: Lead source. Company size. Decision-maker job title.
Here’s How to Write Effective Call Center Scripts
Quality Contact Solutions
JULY 26, 2022
Maybe because of your experiences, the word creates vivid flashbacks of answering phone calls from telemarketers devoid of personality at the most inconvenient times? Know this, though; scripts don’t have to be verbatim, and they most certainly can be read sans a monotone-robotic voice.
Scripts 98
98 
B2B Telemarketing Services Spotlight: Marcia Jenkins
Quality Contact Solutions
DECEMBER 31, 1969
To be truly successful in the b2b telemarketing services industry one must possess these various attributes and utilize them to drive their team to new heights. Marcia is a B2B Telemarketing Services Sales Management Machine. Marcia Leads Her B2B Telemarketing Services Team With Excellence. B2B telemarketing services isn’t easy.
How to Avoid Showing up as “Spam Likely” on Your Cold Calls?
JustCall
NOVEMBER 6, 2024
A little bit of context here: To curb the number of telemarketing, spam, and robocalls made, the Federal Communications Commission (FCC) passed several laws to protect the public. How to avoid getting spam tagged? It’s one of the most well-known Telemarketing Sales Rule (TSR) guidelines.
Outbound telemarketing is not dead
Quality Contact Solutions
DECEMBER 31, 1969
It’s A-L-I-V-E (queue creepy music), outbound telemarketing is A-L-I-V-E (end creepy music)! Outbound telemarketing is an untapped resource that should be used more. Outbound telemarketing plays an important role in the success of sales organizations. Slicing and dicing outbound telemarketing. This is the dirty work.
How to use outbound telemarketing to support your inside sales team
Quality Contact Solutions
DECEMBER 31, 1969
Note: When we use the term outbound telemarketing , we’re talking about placing cold calls to prospects to set business to business appointments. The client looked to QCS to implement a telemarketing lead generation program that provides them with qualified leads and confirmed appointments. Sandy Pernick, Senior Operations Manager.
Telemarketing Appointment Setting Best Practices-Part 2
Quality Contact Solutions
DECEMBER 31, 1969
Telemarketing Appointment Setting Best Practices: Part 2. In Part 1 , we discussed how to maximize the appointment kept rate when conducting telemarketing appointment setting. In addition, we introduced the 6 primary components of a successful telemarketing appointment setting program: A targeted contact list with phone numbers.
How to Use Telemarketing Services for Insurance Agents
Quality Contact Solutions
MARCH 24, 2022
So how do you get face time with prospects in the increasingly competitive insurance marketplace? The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. How to Use Telemarketing Services for Insurance Agents. Here’s why. Flexibility in staffing.
The Telemarketing Center “End Game”
Quality Contact Solutions
DECEMBER 31, 1969
How to assemble the perfect “Avenger” worthy Team. If you want to assemble the perfect telemarketing center team , I’ll share with you my Avenger Method. Every great telemarketing center management team has a Captain America. The best telemarketing centers are experts when it comes to leveraging technology.
Outbound Telemarketing Script Tips
Quality Contact Solutions
JUNE 26, 2019
Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers. While speaking directly to clients can help you seal the deal, you first need to know how to keep their attention during the conversation. Try out these useful tips which can help you create a perfect outbound telemarketing script.
Best Telemarketing Companies Focus on Their Niche
Quality Contact Solutions
JULY 19, 2018
The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. By Angela Garfinkel, President.
5 parts of active listening in outbound telemarketing
Quality Contact Solutions
DECEMBER 31, 1969
For me personally, I find it to be one of the most annoying and frustrating experiences when receiving an outbound telemarketing call. I’m the girl who not just answers telemarketing calls but welcomes them. I’m the girl who not just answers telemarketing calls but welcomes them. Sadly, I think they have changed. Ask questions.
Number of Ways Telemarketing can help Grow Your Business
OctopusTech
MAY 10, 2018
A telemarketing service is a quick and affordable method that uses the telephone to contact prospective customers in order to help generate leads, make sales along with gathering marketing information. There are a number of ways you can use telemarketing to turn various opportunities into business. Debt Collection. Launching Products.
How to Ensure TCPA Consent for Outbound Telemarketing
Quality Contact Solutions
MARCH 21, 2024
By Angela Garfinkel, President Author note: This article is focused on Prior Express Written Consent (PEWC) and what is required by the TCPA for placing compliant outbound telemarketing calls to wireless or VoIP phone numbers.
The Ultimate TCPA Compliance Checklist [A Step-by-Step Guide]
ROI CX Solutions
DECEMBER 17, 2024
Though you are calling on behalf of a legitimate business, some of your telemarketing practices may not comply with the Telephone Consumer Protection Act (TCPA). Key takeaways Understanding TCPA compliance : Ensure your telemarketing practices comply with updated 2024 regulations to avoid legal penalties and protect customer relationships.
How to Select a Third-Party Call Center Services Company
Quality Contact Solutions
MAY 7, 2021
There are many third-party call center services companies (also known as inbound telemarketing firms) to choose from and the array of options can be overwhelming. more…) The post How to Select a Third-Party Call Center Services Company appeared first on.
Call Center 97
97 Telemarketing Appointment Setting Best Practices-Part 3
Quality Contact Solutions
DECEMBER 31, 1969
In Part 1 , we discussed how to maximize the appointment kept rate when conducting telemarketing appointment setting. In addition, we introduced the 6 primary components of a successful telemarketing appointment setting program. B2B Telemarketing Appointment Setting Starts with a Good List. In the U.S. Credit rating.
How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing
Outsource Consultants
AUGUST 7, 2018
How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing. Contact centers that focus on telemarketing and outbound sales do their best to hire people with these traits so they can provide the best ROI for their clients. What makes a salesperson successful?
Outbound Call Center Tips & Best Practices
Callminer
SEPTEMBER 23, 2020
But you have to know how to read them, what they mean and how to act on the results in order for the exercise to be worthwhile. ” – How to Succeed with Outbound Calling – Part 1 , Call Centre Helper; Twitter: @callcentrehelp. Telemarketing requires a lot of persistence to produce good results.”
Best practices 182
182 
Explained: Types of Telemarketing Services for Businesses
Quality Contact Solutions
FEBRUARY 3, 2023
With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. So, let’s take a closer look and define the most common telemarketing services available. In addition, your telemarketing partner acts as an extension of your team.
Telemarketing Companies Generate Quality Leads
Quality Contact Solutions
DECEMBER 31, 1969
Telemarketing Companies Must Provide Both Quality and Quantity. Telemarketing Companies Must Understand the Business Challenges. If we can identify that internal frustration, clearly illustrate how we can help address the challenge, it will resonate with them and we will bond with our customers. You can reach Megan at [link].
Let's personalize your content