Remove Inbound sales Remove Service level Remove Upselling
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5 Ways to Mystery Shop B2B

Ann Michaels and Associates

if applicable) It’s amazing how many inbound sales depart ments are totally unprepared for this line of questions. This also gives insight into whether your employees are upselling/cross-selling other products or services offered by your company that may be important to the customer. What is your return policy? (if

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B2B Mystery Shopping Improves Your Business

Ann Michaels and Associates

It’s amazing how many inbound sales departments are totally unprepared for this line of questions. This also gives insight into whether your employees are upselling/cross-selling other products or services offered by your company that may be important to the customer. What happens if I have a problem/issue arise?

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