CSM Magazine

FEBRUARY 23, 2021

Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director. He has 25 years of experience in data, analytics and BI, 15 of which have been with contact centres for leading companies in telecommunications, energy and high-tech industries.

Technology 52

Technology Cloud contact Telecommunications Analytics 52

NobelBiz

SEPTEMBER 7, 2020

Since STIR does not say what the information is or how it displays, the Alliance for Telecommunications Industry Solutions came up with SHAKEN.

Telecommunications 52

Telecommunications Engineering industry solution Call Center 52

CSM Magazine

AUGUST 26, 2019

Through EMAS, IDLive Face is now enabling self-service SIM registration for a major telecommunications service provider. EMAS eKYC is a service available to companies in banking, financial services, and telecommunications, where accurate and quick customer identity proofing and verification is the foundational element of the customer journey.

Telecommunications 40

Telecommunications Banking Self service industry solution 40

TechSee

MARCH 7, 2023

Caroline Yap, Director of AI Practice, Google Cloud – Caroline’s team accelerates customer transformations with AI and Industry Solutions, including Contact Center AI (CCAI), Vertex AI, and DocAI. She has led transformation and growth for many of the world’s largest media and telecommunication companies spanning three continents.

Chief Customer Officer 207

Chief Customer Officer Contact Center Telecommunications Finance 207

Hodusoft

OCTOBER 26, 2023

In later years, STIR/SHAKEN was developed jointly by the SIP Forum and the Alliance for Telecommunications Industry Solutions (ATIS) to efficiently implement the Internet Engineering Task Force (IETF). Integrating STIR/SHAKEN into existing telecommunications networks can be complex, especially for older systems.

Telecommunications 52

Telecommunications Government Education voip 52