TeleDirect

APRIL 3, 2025

With a proven track record and a commitment to innovation, TeleDirect continues to set the industry standard for inbound call center services. Personalized Interactions: Leverage CRM integration to offer tailored responses. Reduced Call Abandonment: Capture every lead and maximize revenue potential.

Interactive Voice Response 62

Interactive Voice Response Abandon rate Healthcare Multi-channel support 62

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, despite the pandemic. .

Technology 108

Technology Customer centricity Enterprise Surveys 108

Totango

NOVEMBER 12, 2020

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, despite the pandemic. .

Technology 92

Technology Customer centricity Enterprise Surveys 92