Contact Center Pipeline

JULY 8, 2015

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

Multichannel 100

Multichannel industry solution Contact Center Call Center 100

AWS Machine Learning

AUGUST 21, 2024

This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. This fully managed service is designed to handle datasets of varying sizes, offering benefits for various industries and use cases.

Call Center 101

Call Center APIs Engineering Accountability 101

AWS Machine Learning

DECEMBER 19, 2023

Overall, ML use cases require a readily available integrated solution to industrialize and streamline the process that takes an ML model from development to production deployment at scale using MLOps. About the Authors Kiran Kumar Ballari is a Principal Solutions Architect at Amazon Web Services (AWS).

Analytics 122

Analytics Engineering Government Best practices 122

Inbenta

MAY 2, 2022

Upcoming pre-packaged solutions. Our team is putting the final touches on a set of pre-packaged industry and cross-industry solutions that will help you build conversational AI projects faster, with less effort, and with as many functionalities as possible, taking into account almost all possible scenarios.

Chatbots 52

Chatbots Interactive Voice Response Accountability industry solution 52

AWS Machine Learning

NOVEMBER 18, 2024

GuardDuty combines machine learning (ML), anomaly detection, and malicious file discovery, using both AWS and industry-leading third-party sources, to help protect AWS accounts, workloads, and data. GuardDuty is a threat detection service that continuously monitors for malicious activity and unauthorized behavior across your AWS environment.

APIs 68

APIs Accountability Engineering Enterprise 68

AWS Machine Learning

SEPTEMBER 28, 2023

Accenture is working with AWS to help clients deploy Amazon Bedrock , utilize the most advanced foundational models such as Amazon Titan , and deploy industry-leading technologies such as Amazon SageMaker JumpStart and Amazon Inferentia alongside other AWS ML services. Jay Pillai is a Principal Solution Architect at Amazon Web Services.

Enterprise 115

Enterprise Real estate Chatbots Construction 115

AWS Machine Learning

OCTOBER 21, 2024

models demonstrate state-of-the-art performance on a wide range of industry benchmarks and introduce features to help you build a new generation of AI experiences. These new models provide enhanced capabilities and broader applicability across various use cases. With a focus on responsible innovation and system-level safety, the Llama 3.2

APIs 135

APIs Scripts Finance Real estate 135

CSM Magazine

FEBRUARY 23, 2021

Achieving 30% year-on-year sales growth, Calabrio International has welcomed more than 150 new customers, with the UK adding a third of those from a wide range of industries including many online challenger businesses. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.

Technology 52

Technology Cloud contact Telecommunications Analytics 52

AWS Machine Learning

APRIL 13, 2023

Shikhar aids in architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization, and supports the GSI partner in building strategic industry solutions on AWS. Shikhar enjoys playing guitar, composing music, and practicing mindfulness in his spare time.

Scripts 91

Scripts Engineering Consulting Consulting 91

Cincom

MAY 8, 2024

As the pioneer of CPQ technology, Cincom offers industry-leading solutions that enhance sales capabilities while solving common pain points. Transform sales operations today and realize the benefits of industry-leading technology propelling enterprises forward. Related: What Is Configure Price Quote Software?

Enterprise 52

Enterprise Sales CRM Upselling 52

AWS Machine Learning

SEPTEMBER 6, 2023

Shikhar aids in architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization, and supports the GSI partner in building strategic industry solutions on AWS. Shikhar enjoys playing guitar, composing music, and practicing mindfulness in his spare time.

Enterprise 114

Enterprise APIs Real estate Construction 114

TMP Direct

JULY 22, 2015

The Customer Solutions Expo combines SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This event offers a unique opportunity for industry professionals from across the tri-state area to converge upon a gamut of leading industry solutions from sales and marketing to CRM, customer service, speech recognition and more.

CRM 40

CRM industry solution Sales Marketing 40

TMP Direct

JULY 22, 2015

The Customer Solutions Expo combines SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This event offers a unique opportunity for industry professionals from across the tri-state area to converge upon a gamut of leading industry solutions from sales and marketing to CRM, customer service, speech recognition and more.

CRM 40

CRM industry solution Sales Marketing 40

AWS Machine Learning

FEBRUARY 13, 2023

With the increasing use of artificial intelligence (AI) and machine learning (ML) for a vast majority of industries (ranging from healthcare to insurance, from manufacturing to marketing), the primary focus shifts to efficiency when building and training models at scale.

Scripts 81

Scripts Best practices Transportation Construction 81

NobelBiz

SEPTEMBER 7, 2020

Since STIR does not say what the information is or how it displays, the Alliance for Telecommunications Industry Solutions came up with SHAKEN. Interoperability between carriers is still work-in-progress across the industry.

Telecommunications 52

Telecommunications Engineering industry solution Call Center 52

AWS Machine Learning

NOVEMBER 1, 2022

He has over 8 years of industry experience from startups to large-scale enterprises, from IoT Research Engineer, Data Scientist, to Data & AI Architect. Sachin Thakkar is a Senior Solutions Architect at Amazon Web Services, working with a leading Global System Integrator (GSI). His focus area is on data and analytics.

Engineering 96

Engineering APIs Accountability industry solution 96

CSM Magazine

AUGUST 26, 2019

Software provider to incorporate industry’s only fully passive anti-spoofing biometric solution to improve customer experience and strengthen security. Powered by AI-based algorithms, the software runs on a server architecture and processes an image in near real-time on a typical server.

Telecommunications 40

Telecommunications Banking Self service industry solution 40

AWS Machine Learning

JANUARY 5, 2024

About the Authors Stephen Randolph is a Senior Partner Solutions Architect at Amazon Web Services (AWS). He enables and supports Global Systems Integrator (GSI) partners on the latest AWS technology as they develop industry solutions to solve business challenges.

Management 128

Management APIs Engineering Government 128

AWS Machine Learning

DECEMBER 1, 2022

Please contact us to learn more about how the agricultural industry is solving important problems related to global food supply, traceability, and sustainability initiatives by using the AWS Cloud. Will Conrad is the Head of Solutions for the Agriculture Industry at AWS. About the authors.

APIs 81

APIs Analytics Engineering Technology 81

AWS Machine Learning

SEPTEMBER 23, 2022

Bosch is a multinational corporation with entities operating in multiple sectors, including automotive, industrial solutions, and consumer goods. Panpan Xu is a Senior Applied Scientist and Manager with the Amazon ML Solutions Lab at AWS. ML Strategist with the Amazon ML Solutions Lab at AWS. Shane Rai is a Sr.

APIs 89

APIs Metrics Automotive Engineering 89

AWS Machine Learning

APRIL 25, 2023

Shikhar aids in architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization, and supports the GSI partner in building strategic industry solutions on AWS. AI/ML Specialist Solutions Architect at AWS, based in Virginia, US. Vikram Elango is a Sr.

Engineering 88

Engineering Metrics Construction Management 88

SmartKarrot

JULY 7, 2020

Apply here: [link] customer-success/job Role: Customer Success Manager Location: Hongkong Organization: AutoGrid This role will be reporting to the Director of Industry Solutions (APAC). Ensure customer receives the utmost value from the Cyberbit Platform.

Upselling 10

Upselling Accountability Customer retention industry solution 10

AWS Machine Learning

NOVEMBER 13, 2024

About the Authors Marin Mestrovic is a Partner Solutions Architect at Amazon Web Services, specializing in supporting partner solutions. In his role, he collaborates with leading Global System Integrators (GSIs) and independent software vendors (ISVs) to help design and build cost-efficient, scalable, industry-specific solutions.

APIs 88

APIs Accountability industry solution Management 88

AWS Machine Learning

SEPTEMBER 18, 2024

Their clients have provided some basic public information during sign-up, such as state of location, industry vertical, company size, and their mission statement. Client profiles – We have three business clients in the construction, manufacturing, and mining industries, which are mid-to-enterprise companies. Our core values are: 1.

Personalization 113

Personalization Construction Consulting Consulting 113

TechSee

MARCH 7, 2023

As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing leaders in the technology, service, and support industries who inspire them, have helped grow their careers, or simply deserve to be celebrated for being awesome.

Chief Customer Officer 207

Chief Customer Officer Contact Center Telecommunications Finance 207

Hodusoft

OCTOBER 26, 2023

In later years, STIR/SHAKEN was developed jointly by the SIP Forum and the Alliance for Telecommunications Industry Solutions (ATIS) to efficiently implement the Internet Engineering Task Force (IETF). In 1984, the idea got its first public trial with Bell Atlantic and a follow-up in 1987. So, unsurprisingly it has many use cases.

Telecommunications 52

Telecommunications Government Education voip 52

AWS Machine Learning

NOVEMBER 11, 2022

Here are some highlights from key institutions and partners: “SageMaker Studio Lab solves a real problem in the classroom in that it provides an industrial-strength hosted Jupyter solution with GPU that goes beyond just a hosted notebook alone. Eda Johnson, Partner Industry Solutions Manager at Snowflake.

Accountability 83

Accountability Engineering industry solution Enterprise 83

AWS Machine Learning

JUNE 14, 2023

Shikhar aids in architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization, and supports the GSI partner in building strategic industry solutions on AWS. Shikhar enjoys playing guitar, composing music, and practicing mindfulness in his spare time.

Best practices 91

Best practices Scripts Education Engineering 91