Interactive Voice Response Self service Seminar 
Fonolo
AUGUST 17, 2021
From seminars and videos to group training and one-on-one coaching sessions, there is no excuse to slack on agent training. Here are just a few call center technologies that help improve call center performance: Fonolo’s Voice Call-Backs reduce hold times, improve customer satisfaction, and heighten call center productivity.
Aspect
OCTOBER 25, 2018
We recently held the first in a series of breakfast seminars outlining the current challenges being faced by customer contact teams. At our breakfast seminar, the requirement for contact centres to transform was addressed and we heard from Aspect experts on digital disruption and how organisations can best interact with the modern customer.
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CSM Magazine
SEPTEMBER 20, 2021
A powerful help desk for customer support helps you create the right support system and empower the customers with self-service as well. So, the traditional IVR support with a static “busy or unavailable” tone no longer works. Empower Your Customers with Self-Service. Surpass Customer Expectations.
Creative Virtual
MARCH 25, 2019
Creative Virtual Founder & CEO, Chris Ezekiel will be presenting a seminar on Thursday at 14:00 in Theatre 16 , ‘Top Tips for Implementing Chatbots and Virtual Agents in 2019’. Drawing on demos of live implementations, he’ll cover everything from building your business case to setting your solution up for long-term success.
Noble Systems
AUGUST 27, 2020
Telemarketing is a great way to conduct outreach to prospective customers and ask them questions to see if they qualify for your offerings or to take an action, such as visiting a website or registering for a conference or seminar. Telesales/Inside Sales.
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