CSM Magazine

SEPTEMBER 26, 2024

Customer service, whether through fast response times, 24/7 support, or multichannel, makes all the difference in what makes leading betting platforms superior to others. Multi-Channel Support: Meeting the Expectations of the Modern Bettor Today’s punters expect flexibility when it comes to customer support.

Multi-channel support 52

Multi-channel support Customer Service Multichannel Benchmark 52

CSM Magazine

AUGUST 22, 2019

The Customer Service and Experience summit Europe brings together the most important brands to help you set the bar for your multi-channel support strategy going forward. Multichannel customer service: Meet your customer where they are – Make a success of social media and direct messaging.

Multi-channel support 40

Multi-channel support Customer Service Multichannel Customer centricity 40

Netomi

NOVEMBER 8, 2021

While the company has over 150,000 customers of all sizes, it is the gold standard for help desk offerings aimed at smaller businesses, according to PC Magazine. Multi-channel. Easy to use and “practical,” HappyFox provides multi-channel support for customer requests coming from email, web, phone and social media.

Chatbots 52

Chatbots Enterprise Self service CRM 52