Hodusoft

AUGUST 24, 2022

How can Enterprise VoIP System Benefit your Business. If you’re running a business, big or small, you’ve likely considered making the switch to a VoIP (Voice over Internet Protocol) phone system. In this blog, we’ll introduce you to some of the key benefits and features of enterprise VoIP phone systems. . And rightly so!

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Fonolo

MARCH 21, 2023

SIP and VoIP are two acronyms often used by call center managers who sort of know what they mean, but also sort of… don’t. It can be very tricky to navigate the intricacies of call center management and technology, and often, the language used just makes things more confusing. Fair enough! We’re here to help! What is SIP?

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NobelBiz

AUGUST 22, 2023

Understanding the Basics: What is VOIP? Voice over Internet Protocol, commonly known as VOIP, is a technology that enables voice communication and multimedia sessions over the Internet. From startups to multinational corporations, VOIP’s penetration into the corporate world is deep and for all the right reasons.

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VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. Automations are essential for efficient workflows and time management.

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VirtualPBX

SEPTEMBER 14, 2023

That is where VoIP & texting steps in. Integrating VoIP & texting in your business transforms the way you communicate with your partners, customers, and employees. In this blog, we are going to discuss the key aspects of VoIP and texting and how to integrate them into your business. What is VoIP?

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VirtualPBX

NOVEMBER 29, 2023

One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. According to recent research, the global VoIP market is expected to reach a value of $74.36 What is VoIP? So, what is VoIP ? How does VoIP work?

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ShepHyken

NOVEMBER 22, 2019

Technology today gives customer service teams a lot of options to help them assist and manage customer needs better. Robert Oscanyan is a Product Marketing Manager at Jive Communications by LogMeIn, a hosted VoIP provider that helps thousands of organizations simplify how they manage their phone and conferencing systems.

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JustCall

APRIL 2, 2021

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system.

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VirtualPBX

APRIL 7, 2020

When taking your company remote for the first time, VoIP security should be at the forefront of your mind. The trained VoIP security professionals who manage the VirtualPBX Phone System have your best interests at heart. Gaining network security and VoIP security at home, however, doesn’t have to be difficult.

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Avoxi

MARCH 6, 2022

6 Tips for Managing Your International Remote Workforce Managing a remote workforce with employees around the world is a learning experience for most. With many call center agents working from home, business leaders need supporting VoIP tools to help them manage their teams effectively. appeared first on AVOXI.

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VirtualPBX

APRIL 24, 2020

Whether your goal is to forward calls to a home office, manage a remote call center, or improve call handling at your essential business, VoIP will keep you connected and productive. Not sure where to start when finding a VoIP solution? Without further ado, here’s how VoIP works. looking for.

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VirtualPBX

NOVEMBER 12, 2020

Businesses that wish to manage a large SMS campaign can do so easily without modifying their existing hardware. It’s no different than what your employees would experience when completing phone calls because VoIP texting works fundamentally the same as voice calls. How Will You Use VoIP Texting? Announce wins of new clients.

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VirtualPBX

NOVEMBER 26, 2019

Today’s blog will be supported by our competitors’ opinions about the best VoIP phones of 2019 and 2020. Executives in this market may find themselves with more than one SIP account and speaking to other employees, managers, and company stakeholders on a daily basis – all of which demand clarity of voice.

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Avoxi

JANUARY 3, 2025

Top Cloud Business VoIP Services Compared (2025) Managing rising costs, system limitations, and the need for reliable communication tools can be overwhelming as you try to grow. Your business deserves a VoIP phone system that works smoothlywithout the complexities and maintenance hassles of traditional setups.

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Hodusoft

FEBRUARY 24, 2022

Best IP PBX Call Management Software for Small Business. By choosing the right call management system you can reach out to stakeholders and customers, at the right time and in the right way. All the data and operations are maintained by your VoIP service provider so no hassle for upkeep and maintenance either. Hosted IP PBX.

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VirtualPBX

MARCH 23, 2021

And now that it’s spring, we’d like to show you how to use VoIP phones at home while taking advantage of the nice weather. Using multiple VoIP phones at home, however, is easily managed from within the VirtualPBX system. Move helps you change from one VoIP phone at your home to another without having to place the caller on hold.

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Avoxi

JANUARY 7, 2025

VoIP CRM Integration: Your Essential Guide for 2025 Constantly switching between your Voice over Internet Protocol (VoIP) phone system and customer relationship management (CRM) platform wastes time, disrupts workflows, and increases the risk of missed opportunities.

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TechSee

SEPTEMBER 9, 2020

They understand that they’re often going to have to play a more active role in the resolution process, and they expect their property managers to provide ‘ contactless service ’ that’s aligned with their safety expectations. To deliver personalized tenant experience, property management organizations need to address a number of challenges.

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Avoxi

JANUARY 7, 2025

Top VoIP Call Center Solutions for Businesses in 2025 Managing high call volumes, consistent customer service, and outdated phone systems can overwhelm agents and lead to long wait times and frustrated customers. These issues often result in high maintenance costs, limited features, and constant worries about system failures.

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OrecX

OCTOBER 27, 2021

OrecX call recording software can easily record VoIP traffic once it's seen on the server interface. This is best used in distributed office environments with many locations using port mirroring (and leveraging OrkUI) to manage and administrate from a single location. Four computers (A, B, C and D) are shown in Figure 1.

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Avoxi

FEBRUARY 5, 2025

What Is Hosted VoIP? Everything You Need to Know (2025) Managing global communications while maintaining call quality and controlling costs can feel like an impossible balancing act. That's where hosted Voice over Internet Protocol… The post What Is Hosted VoIP?

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CSM Magazine

MARCH 6, 2025

Zadarma is a globally recognized VoIP provider offering a comprehensive suite of telephony solutions, including virtual phone numbers, PBX systems, and cloud communication tools. Available directly on their website, this is ideal for resolving general questions or urgent issues related to VoIP services. What Is Zadarma?

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aircall

AUGUST 12, 2022

This means recruiting teams need to work quickly and efficiently, which is where VoIP for recruiters can help. . Investing in a cloud-based phone system takes the hassle out of traditional talent management, which can quickly become time-consuming and costly. The Importance of Using VoIP for Recruiters. Never miss a call.

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VirtualPBX

MARCH 12, 2025

We’re sitting down today with VirtualPBX Chief Technology Officer Daniel Ruiz to ask him a few questions about how VPN for VoIP works. Some VoIP providers aren't allowing companies to use VPNs. How would a business normally use a VPN in conjunction with VoIP services? Good afternoon. That’s a good question.

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TeleDirect

OCTOBER 23, 2023

VoIP, or Voice over Internet Protocol, allows you to make calls over the internet. With the advent of the remote workforce, which doesn’t appear to be going away any time soon, VoIP became a standard, resolving many pain points while reducing costs. If you’re wondering, “ What is VoIP, and how does it work ?”

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Avoxi

JUNE 10, 2022

Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI's tailored solutions can work for your communications. You’ve done your homework and managed to shortlist a handful of VoIP providers. We'd like to tell you more about them, so you can make the best decision possible for your business.

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JustCall

SEPTEMBER 3, 2024

But there’s a solution: VoIP. VoIP texting is the modern equivalent of a digital messenger, delivering your message efficiently and securely over the internet. In this guide, we’ll show you how VoIP texting offers a versatile solution that can slash costs, improve collaboration, and ensure you never miss a lead again.

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Callminer

FEBRUARY 23, 2021

Apart from achieving better flexibility in terms of customer service delivery, many call centers are finding themselves confronted with the details of doing business as new working models force management to reexamine the numbers and bolster bottom lines. Keep reading to see what is on the radar for 2021. Technological Trends.

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aircall

NOVEMBER 9, 2022

Cloud-based phone systems , voice-over internet protocol (VoIP), virtual telephony–or whatever name you know them by—offer cost savings in different shapes and sizes. But just because you’ve switched your sales and support teams to using business VoIP phones , doesn’t mean those cost savings come automatically. The good news?

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Momentum Telecom

JULY 11, 2024

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. What Is VoIP?

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Momentum Telecom

SEPTEMBER 25, 2024

If you want a crystal-clear call that only requires an internet connection , think about Voice over Internet protocol (VoIP). Here are a few things that you need to know about VoIP and these codecs. What Are VoIP Codecs? A VoIP codec determines the bandwidth, audio quality, and compression of a phone call.

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Momentum Telecom

JUNE 26, 2024

However, upgrading your VoIP system can be a challenge. What Is VoIP Architecture? A VoIP architecture is the platform used to run your phone system. VoIP is the industry standard, even though it has already been around for many years. Want to upgrade your current VoIP system to a higher level? Call them today.

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NobelBiz

AUGUST 13, 2024

What is VoIP? A Voice over Internet Protocol (VoIP) telecom system allows contact centers to connect inbound and outbound calls over an internet connection. Contact centers that use VoIP can convert voice to a real-time experience by enhancing agents’ self-service and support activities, increasing throughput, and reducing costs.

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NobelBiz

NOVEMBER 26, 2024

NobelBiz offers superb value for its VoIP and Omni+ solutions, with competitive pricing and no hidden fees. Answer: The base package should include fundamental features like advanced IVR to manage calls efficiently, detailed analytics to understand performance, and thorough reporting tools. What integrations are available?

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Callminer

FEBRUARY 24, 2020

Break-Time and Shift Management. A robust speech analytics solution can help call center managers monitor agent performance and take action to implement additional training and development to support excellent agent performance. The raw decibels individual agents produce should be kept to a minimum. Managerial Space.

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JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Canada communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. The Essential Plan costs $18.95

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CX Global Media

JULY 2, 2018

So, it’s Agent Experience but really strong routing, Workforce Management, Workforce Optimization, at global scale. It’s been around since VoIP was established. So, it’s all the pieces together but all those pieces working together to solve the idea of improving agent experience.

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