Omni-channel support Self service Workshop 
Comm100
DECEMBER 16, 2024
Understanding Customer Service Automation Customer service automation is the use of technology to simplify and improve how businesses assist their customers. Another key feature of customer service automation is self-service options. keeping context intact. Request a demo today Request Demo 3.
JustCall
MARCH 9, 2023
Self-service tools are a big win Customers love brands that allow them to self-serve–this includes having an in-depth knowledge base with all the answers, support articles, and common FAQs. Omni-channel support is another must-have Providing omnichannel service–be it by way of phone, live chat, email, etc.
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