Taylor Reach Group

NOVEMBER 30, 2018

Tim Ferriss, author of The 4-Hour Work Week , famously told his outsourced agents that if a problem cost less than $100 they should fix it themselves. it also reduces time to speak with industry peers, to attend conferences or seminars. It is important that managers make all decisions…I know it is only a $.49

Contact Center 111

Contact Center Average Handle Time At home agents First call resolution 111

TeleDirect

MARCH 1, 2019

If your reservations aren’t up to speed, the best seminar or event content in the world won’t matter. With TeleDirect , our outsourced reservation solutions are an effective, affordable option for any sized business or non-profit organization. . Industry seminars. Will your event reservations match your event’s actual agenda?

outsourcing 48

outsourcing Business Process Outsourcing Entertainment Call Center 48

TeleDirect

AUGUST 26, 2019

From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. Assessing all planning work prior to your show or seminar is challenging enough. Seminar assistance. The post Big Event Planned?

Call Center 48

Call Center outsourcing Business Process Outsourcing Healthcare 48

TeleDirect

JUNE 2, 2021

TeleDirect , a recognized leader and innovator in the call center & business process outsourcing (BPO) field, has assisted hundreds of clients with our proven customer communication platform. Outsourced call centers – a type of call center that is run by a trusted, proven 3 rd party like TeleDirect.

Call Center 62

Call Center Business Process Outsourcing Upselling outsourcing 62

TeleDirect

JANUARY 9, 2019

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? How can a professional outsourced call center do all this and more?

Call Center 66

Call Center Business Process Outsourcing outsourcing Upselling 66

Tethr

APRIL 7, 2020

Companies who were planning on holding seminars, conferences, trade shows, summits and customer gathering are all making some pretty tough calls right now. Registrants who signed up for an eight-hour seminar aren’t going to have the same attention span for that long of a video conference. You can decide to offer the event online.

Gamification 65

Gamification outsourcing Marketing Technology 65

TeleDirect

JULY 1, 2021

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Want to ensure your next big seminar gets the most people in the seats? Seminar & event registration.

Call Center 62

Call Center Upselling Healthcare outsourcing 62

Back Office Centers

OCTOBER 18, 2023

It could be time to think about outsourcing if those tasks are preventing you from completing what you need to be doing. You may concentrate on company expansion and the customer-facing components of your operation by outsourcing. Additionally, outsourcing might benefit your company’s profitability and resource efficiency.

outsourcing 40

outsourcing Government Accountability Technology 40

VirtualPBX

MARCH 12, 2020

Sometimes, you need to outsource your training to a professional agency, such as for medical equipment training. In addition, market seminars and conferences offer great methods of allowing employees to learn new skills “outside the classroom.”. Consider External Resources.

outsourcing 89

outsourcing Education Enterprise Marketing 89

TeleDirect

AUGUST 23, 2019

To thrive in this new environment, where consumers increasingly dictate how, when and where they will buy, more and more companies are taking advantage of outsourced call center customer services – including those that operate 24/7. Taking reservations for seminars and other events. Making outbound calls. Web-generated lead follow up.

Call Center 83

Call Center outsourcing Technical Support Contact Center 83

OctopusTech

MAY 10, 2018

Seminar Reminder. In case you are holding a seminar, having a telemarketing team at your side will greatly assist you by calling the attendees the day before in order to reconfirm the starting time and the venue. This soft-sell approach is turning out to be more successful than an overt sales approach.

Telemarketing 63

Telemarketing Advertising Scripts Sales 63

OctopusTech

FEBRUARY 28, 2018

b) By educating prospects and providing them with the information needed for their purchase via blog articles related to their interests, inviting them to seminars, sharing their success stories etc. To answer this question, below I have mentioned some tips to help you make your lead nurturing campaigns as effective as possible.

Call Center 69

Call Center Education outsourcing Sales 69

CSM Magazine

NOVEMBER 21, 2019

Outsourcing. This is a good time for you to consider outsourcing some jobs that could easily take off the load a little and help the rest of the team focus on the details. Think about seminars and courses as well as workshops that can allow them to become sharper and better informed about the latest advancements in your field.

outsourcing 52

outsourcing Answering services Marketing Feedback 52

Anexa BPO

NOVEMBER 6, 2022

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.

Journey mapping 52

Journey mapping Business Process Outsourcing Entertainment outsourcing 52

Sykes

APRIL 29, 2020

At a seminar earlier this year I asked a CCO expert panel , “ W hy use an outsourcer to help serve your customers?”?The The COVID-19 situation highlights those answers requiring the CCO to ask , “ W hat proportion of do we keep interna l and how much do we outsource ?” .

Chief Customer Officer 52

Chief Customer Officer outsourcing Self service Contact Center 52

Sykes

APRIL 29, 2020

At a seminar earlier this year I asked a CCO expert panel , “ W hy use an outsourcer to help serve your customers?”?The The COVID-19 situation highlights those answers requiring the CCO to ask , “ W hat proportion of do we keep interna l and how much do we outsource ?” .

Chief Customer Officer 52

Chief Customer Officer outsourcing Self service Contact Center 52

Quality Contact Solutions

JANUARY 27, 2022

You can find anything from helpful tips to a geographically convenient inside sales seminar to attend with a quick Google search. The topic of increasing sales is so prevalent that thousands of books and articles are published.

Sales 98

Sales Upselling B2C Best practices 98

CSM Magazine

JUNE 30, 2022

Seeing that the IT outsourcing market is heading for the US400.00bn mark, the process of hiring dedicated software teams will afford businesses long-term benefits which are essential for them to thrive. It saves money on office rentals, administrative costs, training seminars, and much more. Accelerating your startup goals.

outsourcing 52

outsourcing Marketing Time management Technology 52

Quality Contact Solutions

DECEMBER 31, 1969

What type of technology is needed to outsource your program or book of business successfully? Questions to consider: What does the call center or outsourced call center services resume look like? Kelli speaks at call center seminars around the globe to share her industry knowledge and insights with her peers. Let’s get to work.

Call Center 40

Call Center Wireless outsourcing B2C 40

Quality Contact Solutions

DECEMBER 31, 1969

One of the most commonly asked questions when it comes to inbound call center outsourcing is around metrics. Kelli speaks at call center seminars around the globe to share her industry knowledge and insights with her peers. By Kelli Barabasz, Vice President of Operations. The post What Metrics Matter Most For An Inbound Call Center?

Call Center 40

Call Center Metrics First call resolution Schedule adherence 40

Netomi

JANUARY 5, 2022

Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more. Myra Golden is the founder of Myra Golden Seminars, LLC. How We Reinvented Our Own CX — StoryMiners.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Vistio

AUGUST 9, 2021

He now focuses on advising senior leaders on strategic, operational, and technology issues of contact centers, customer experience management tools (including CRM, CxM, and CEM), and BPS&O (Business Process Services and Outsourcing) drawing from his extensive personal experience to provide relevant and logical solutions. Hi there, Rod.

Contact Center 52

Contact Center Consulting Consulting Call Center 52

Dialer 360

JANUARY 4, 2022

Through webinars, contact details, and seminars you can find contacts as well as identify them. The focus of the inbound sales is on customer necessities. It has four stages: 1)Identification. Identify the potential customers and then convert them into leads. 2)Connection with leads. 3)Explore.

Inbound sales 26

Inbound sales Outbound sales Sales Call Center 26

CSM Magazine

FEBRUARY 13, 2025

Ive used Vail Resorts in my seminars across the world for over 30 years. Tools : Use our proven certification seminars and training programs to change attitudes and behaviors and develop customer-centric employees. George also has an endorsement in my book, Achieving Excellence Through Customer Service. George bought Vail in 1985.

Customer Experience 59

Customer Experience outsourcing Customer centricity Sales 59