Remove outsourcing Remove Technical Support Remove Transportation
article thumbnail

SYKES Names Symphony Ventures Co-Founder Ian Barkin Its New CSO/CMO

Sykes

In November, SYKES acquired Symphony Ventures, making it the first front-office business process outsourcer (BPO) with significant automation capability. The visionary leadership at SYKES is shaping the evolution of outsourcing,” Barkin notes. as chief strategy and marketing officer.

article thumbnail

Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

We have seen a demand for nearshore contact center outsourcing locations. Jamaica is known by many as a great place to travel due to its tropical climate and beautiful beaches, but it’s also a great place to outsource your call center services. Jamaica’s government is fully supportive of the business process outsourcing (BPO) industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

SYKES and Cigna collaborate to propel Cigna’s integrated service capabilities through innovative, multichannel customer engagement platform

Sykes

engagement solutions and services to Global 2000 companies and their end customers primarily in the technology, financial services, healthcare, communications and transportation & leisure industries. Its Americas and EMEA regions primarily provide customer?engagement

article thumbnail

SYKES Ranks #1 for Vision & Go-to-Market Strategy on Hfs Research Front Office Customer Engagement Operations Report

Sykes

engagement solutions and services to Global 2000 companies and their end customers primarily in the technology, financial services, healthcare, communications and transportation & leisure industries. Its Americas and EMEA regions primarily provide customer?engagement

article thumbnail

How Enterprise Technology Companies Benefit from SYKES Tech Academy

Sykes

An important component in your overall security flow are the engineers who monitor networks and provide technical support to your customers, ensuring their activity is handled securely. SYKES is a leading, global digital-marketing and customer-care outsourcer. WHAT A HANDS-OFF APPROACH MEANS TO YOU. ABOUT SYKES.

article thumbnail

Nearshore Spotlight: Colombia

Outsource Consultants

Nearshore outsourcing has historically been a successful option, often exceeding expectations and allowing call center operators to reduce costs, employ a stable agent pool and ensure exceptional customer service. Colombia Nearshore Outsourcing on the Rise. A Hot Location for your Nearshore Call Center Outsourcing is in Colombia .

article thumbnail

Why You Need Winter Contact Center Services.

Call Experts

How Winter Contact Center Services Can Help Transportation and Trucking Businesses. That’s why our live answering services provide the support transportation, and trucking businesses need, especially in the winter when driving conditions are unpredictable. . Essential Businesses Need Contact Center Support Now.