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Why a Managed Service Provider is Essential for Real Estate Success​

Momentum Telecom

The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. What Do Managed Service Providers Do?

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. This can happen more than once when a person gets transferred between agents.

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2024 VirtualPBX Year in Review

VirtualPBX

VirtualPBXWrapped New Products 3 1 2 3 AirDial Contact Center SecureTeam AirDial With Business Phone as our core product for years, we’ve seen our real estate customers in particular face challenges with maintaining emergency lines tied to elevators, fire alarms, security panels, and gate phones.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices. AR has been especially beneficial in the technical suppor t domain. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Braze (formerly Appboy) is a lifecycle engagement platform that delivers personalized messaging experiences that span across channels, platforms, and devices. AR has been especially beneficial in the technical suppor t domain. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops.

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Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. Further, customers often appreciate the extra personal attention they receive from outsourced customer service professionals with specialized skills in handling customer complaints or inquiries. So first, take full stock of your existing customer contact operations.

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IdeasUnlimited Celebrates 10th Anniversary

IdeasUnlimited

IdeasUnlimited year-end events are usually an opportunity to gather together in person but due to Covid-19, the company decided to hold a virtual event for the safety of its workers. In 2019, IdeasUnlimited was awarded the top Houston company for call center and business support services by Clutch.