TeleDirect

MARCH 12, 2018

Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. If you’re in the real estate industry and currently use BPO services, you already know the tremendous advantage they provide.

Real estate 94

Real estate outsourcing Call Center Business Process Outsourcing 94

Callminer

FEBRUARY 23, 2021

Sales and service are being brought together as one. Aligning sales and service helps customer service agents deliver more personalized customer experiences, which naturally leads to better business outcomes. Reducing their real estate footprint is another cost-reduction strategy.”

Call Center 376

Call Center Technology Banking Contact Center 376

aircall

NOVEMBER 15, 2022

Thinking that the strategies that drive sales in stores will have the same effect in an online setting is a missed opportunity. . Not for a sale, not for support, and definitely not for a second purchase. How can you take advantage of website real estate to showcase your most popular products? What comes next?

Sales 62

Sales Real estate Upselling Call Logging 62

Amity

MAY 17, 2016

"While every structure is unique, it generally makes more sense to keep Account Management under Sales and make Customer Success into its own major function." "When Customer Success is blended with pricing negotiations, upsells, cross-sells and contract renewals, trust and advocacy are tarnished."

Real estate 65

Real estate SaaS Upselling Sales 65

Mindtouch

FEBRUARY 16, 2017

Companies placed their hopes of success in the hands of sales reports, not in customer satisfaction. Traditionally, the average time customers spent in a furniture store was minimal, but IKEA came on the scene and exponentially increased the in-real-life version of “time on site.” Adjacency became a driver of sales.

Real estate 48

Real estate Big data Upselling Self service 48

Global Response

MAY 1, 2023

This can be marketing and sales related, or it can be related to service and support. Outbound call centers are a great model for companies who are looking to grow their business, expand their marketing efforts, improve sales, or strengthen customer success. Just as in real estate, when it comes to call centers, location matters.

Call Center 62

Call Center Multichannel virtual call center outsourcing 62

Cincom

JANUARY 24, 2025

Guided selling is a smart sales approach that helps customers and sales teams make better decisions by providing tailored recommendations and insights. It also works well in areas like e-commerce and real estate, where personalized guidance can boost sales. How Guided Selling Works?

Real estate 40

Real estate CRM Sales Automotive 40