12 Rules to End Bad Customer Service – Part 2
Steve DiGioia
SEPTEMBER 7, 2015
7 ► Be “a person” to your customer, not just “the waiter” or real estate agent or store clerk. Scripted conversations can easily turn off most customers. Strap yourself in; here’s Part 2. . ~~~~~~~~~~~~~~~~~~~~~~~~~~~. Your customer will like a waiter but feel a connection to “a person”.
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