Remove Real estate Remove Scripts Remove Surveys
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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Interactive agent scripts from Zingtree solve this problem. Bill Dettering.

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Efficiency at Your Fingertips: Why SMS is the Ultimate Tool for Real Estate Agents

JustCall

In today’s digital age, communication has become more critical than ever before, and it is no different when it comes to the real estate industry. Real estate agents require efficient communication methods to keep in touch with leads, manage appointments and stay up-to-date with clients.

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The Case For the Anti-Script: A Multifactor Analysis of Script Adherence

Balto

“The anti-script doesn’t mean that you should wing it on every call… what anti-script means is, think about a physical paper script and an agent who is reading it off word for word… you’re taking the most powerful part of the human out of the human.” Share on Twitter. Share on Facebook.

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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

Lead Generation in the Real Estate Industry. Real estate lead generation is undoubtedly a very complex and challenging task. This is why it is important to redouble real estate lead generation efforts. Real estate agents run auto dialer campaigns to connect with buyers and sellers.

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15 Proven Ways to Reduce Your Call Center Cost

OctopusTech

It will also help you with removing real estate costs. You can use it to improve protocols, scripts, and agent skills through recorded calls. Survey Callers Get customer feedback on call quality, agent courtesy, issue resolution, etc. This saves on wage expenses due to shorter calls as well.

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Call Center Services | Contact Center Services

TeleDirect

Think of us as an extension of your team; we learn everything about your brand and even use customized scripts to provide a cohesive experience for your customers. Our outbound agents can conduct phone and tech-based market research surveys so your team knows exactly what their target audience wants. All you need to do is show up.

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Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers

Balto

Using data sourced from over 140MM guided calls, the Index provides actionable insights based on trends surveyed over the past quarter. Each metric can be sorted and compared by various industries, including Collections, Healthcare, Home Improvement, Logistics, Real Estate, Retail, and Insurance.