Xaqt

JUNE 1, 2020

All the while, Virtual Agents and Robotic Process Automation (RPA) threaten to eliminate much of the human capabilities that outsources have built their business on. Amazon, Google, Microsoft) and well-funded start-ups are selling the value proposition of bots, virtual agents and AI to their enterprise customers.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52

SmartAction

MAY 23, 2023

FORT WORTH, Texas, May 23, 2023 /PRNewswire/ — SmartAction , a top-tier AI platform provider specializing in advanced Intelligent Virtual Agents (IVA) and conversational AI solutions, is proud to announce the successful closing of a new round of funding. ORIX USA and its family of companies have $85.1

Real estate 86

Real estate Virtual Agent B2B Contact Center 86

Noble Systems

JUNE 26, 2020

With the growth of cloud virtualization and Session Initiation Protocol (SIP) call delivery over virtual interconnects, the cloud-based IVR solution has become a much more viable option. The responsibility for maintenance and management of telecommunications and servers falls on the vendor.

Interactive Voice Response 98

Interactive Voice Response Contact Center Technology Real estate 98

OctopusTech

JUNE 18, 2024

Use Remote Agents Allowing agents to work from home opens up a larger talent pool. It will also help you with removing real estate costs. Invest In Agent Training Comprehensive training improves agent first-call resolution rates. For that, you should offer virtual agents or community forums to deflect calls.

Call Center 62

Call Center Interactive Voice Response Real estate First call resolution 62

DMG Consulting

SEPTEMBER 14, 2021

Executives are rethinking their real-estate budgets and how to configure their offices. Workforce management solutions can and should be used to help companies manage their increasingly complex (and scarce) human workforce as well as the new army of intelligent virtual agents (IVAs) and RPA software robots entering the market.

Employee engagement 98

Employee engagement Management Real estate Contact Center 98

TechSee

FEBRUARY 12, 2018

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

TechSee

FEBRUARY 12, 2018

Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable. Nuance Communications uses conversational AI to create stronger relationships, and better experiences, for consumers.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84