Remove Revenue potential Remove SaaS Remove Webinar
article thumbnail

The 6-Step Guide to Managing M&A as a CSM

ClientSuccess

If you’re part of a SaaS customer success team, mergers and acquisitions are an all-too-common occurrence in your life. If they are either, this can be an opportunity to identify new opportunities, revenue potential, or other strategic ways your teams can align. Discuss with your customers. Ready to learn more?

article thumbnail

Customer Success Technology Buyer Guide

ClearAction

Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. On the tech provider side, new logos are a constant quest, but SaaS models mean renewals are a top priority. Don’t just look at lucrative revenue potential.

article thumbnail

Jan 18 – Customer Success Jobs

SmartKarrot

Participate in webinars as a subject matter expert as needed. Educate users on the latest SaaS platform features. Ensure that timely and accurate data are maintained as appropriate (customer health scores, revenue potential, etc.). Contribute to the creation of training or marketing assets. Apply here: [link].