ChurnZero

OCTOBER 26, 2021

Taking a one-size-fits-all approach to customer engagement isn’t the best strategy. It’s one of the most tactical SaaS customer segmentation models because it enables you to locate upsell and cross-sell opportunities with existing customers. Every customer is different.

SaaS 52

SaaS Revenue potential Upselling Accountability 52

JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. Farewell: “Thank you. Have a nice day!”

Call flow 40

Call flow Contact Center Interactive Voice Response Scripts 40

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identify opportunities for account growth within your managed accounts.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

JivoChat

APRIL 13, 2021

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Increases revenue potential. Upsell or cross-sell customers on your offers. Read on to learn more about the various ways that automating customer service can benefit your business.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

SmartKarrot

SEPTEMBER 26, 2022

Prioritizing expansion revenue can be one of the most effective and efficient methods to transform your business’s productivity and profitability in the long run. The two primary catalysts of expansion revenue include: Upselling- This typically involves introducing existing customers to more expansive plans and product upgrades.

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

The RevOps cycle is based on engaging with customers frequently and upselling to them. Revenue operations help ensure accountability and synchronize goals of operations who are revenue generating. In B2B companies, revenue growth is a challenge and a good RevOps strategy will help solve the alignment challenges.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

MAY 12, 2023

Account Selection and Segmentation The foundation of any successful KAM strategy lies in identifying the right customers to target. This process involves segmenting the customer base to determine which accounts have the most potential for growth and profitability.

Accountability 10

Accountability Management Revenue potential Upselling 10

SmartKarrot

SEPTEMBER 27, 2022

This calls for a highly effective and functioning customer success strategy that focuses on customers and their journeys. Customer success teams need to choose data-driven and intelligent strategies to ensure customers meet their goals. Enterprise customers help increase revenue potential but also need more integrations.

Enterprise 10

Enterprise Accountability Management Revenue potential 10

CCNG

DECEMBER 4, 2024

Contact centers, often viewed as cost centers, have significant untapped potential to drive revenue through effective sales techniques and upselling strategies. However, ineffective sales methods and missed upselling opportunities continue to hinder many organizations. According to Forrester, customers are 2.4

Contact Center 195

Contact Center CCNG Upselling Revenue potential 195

Comm100

FEBRUARY 5, 2018

Companies can then use customer engagement data to enhance their engagement strategies, program smarter marketing automation, deliver more personalized customer service, and better meet customer needs. It also gives companies the opportunity to upsell products, and convert leads. Email marketing (mass-marketing via email).

CRM 58

CRM Marketing Multichannel Self service 58

Cincom

FEBRUARY 13, 2025

What worked yesterdaymanual pricing strategies, static product catalogs, and approval-heavy quote generation is now a liability. Faster Time-to-Quote: Replaces manual selection with AI-driven recommendations Improved Margins : Suggests upselling and cross-sell opportunities automatically. Sales have reached an inflection point.

CRM 40

CRM Upselling Sales Finance 40