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Insider hot takes: CS & Sales synergize to unleash predictable growth

Totango

For the full scoop on all of their bold insights on team alignment and unlocking customer-led growth, check out the webinar: The importance of team alignment and variable compensation The roundtable kicked off with the consensus that aligning CS and Sales teams is imperative, not optional.

Sales 114
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Unlocking the Value of Customer Experience: A Guide to Measuring CX ROI

NobelBiz

Satisfied customers are more likely to stay loyal and continue their relationship with the brand, leading to a higher customer retention rate and, ultimately, sustained revenue growth. Don’t miss out on this exclusive discussion—it’s a webinar like no other, with surprises in store!

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How Better Customer Relationship Management Can Increase ROI

ClientSuccess

Every customer should feel like number one: Even if you are managing a dozen accounts as a CSM, every single one should feel like the most important customer in your book – regardless of revenue potential. Webinar: When to Invest, Specialize, and Scale Customer Success . Toolkit: Customer Success Metrics Toolkit.

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Q&A recap: Using RevOps to connect Customer Success to the bottom line

ChurnZero

With RevOps becoming the go-to route to boost operational performance, Customer Success plays a starring role in optimizing the customer lifecycle to increase revenue potential. The session’s discussion spurred a ton of great audience questions.

Sales 98
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The 6-Step Guide to Managing M&A as a CSM

ClientSuccess

If they are either, this can be an opportunity to identify new opportunities, revenue potential, or other strategic ways your teams can align. Webinar: Executing Account Transitions that Excite Customers and Reduce Risk. Discuss with your customers. Ready to learn more? Check out these ClientSuccess resources: .

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Customer Success Technology Buyer Guide

ClearAction

Tech providers’ Customer Success teams strive to keep us engaged in a variety of meetings, messaging, webinars, etc. Don’t just look at lucrative revenue potential. Reliance on it affects customer experience, reputation, efficiency and effectiveness — as both strengths and weaknesses.

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How to Use Guest Feedback to Drive Organizational Success

inmoment

InMoment’s Nate Morley was joined by Savannah Harper, director of operations services at Auntie Anne’s, and Nhuy Weidinger, brand marketing manager for McAlister’s Deli, to host a webinar in partnership with FastCasual.com, “Success Starts with Your Guests: Using Guest Feedback Throughout Your Entire Organization.”