Quality Contact Solutions

AUGUST 17, 2022

When people think of telemarketing, some misconceptions might come to mind. Today, we’d like to debunk some of these telemarketing misconceptions. Today, we’d like to debunk some of these telemarketing misconceptions. But first, let’s talk about what telemarketing is. What is Telemarketing?

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Quality Contact Solutions

FEBRUARY 12, 2021

For decades, businesses have used outbound telemarketing to facilitate their sales efforts. From direct telephone sales, appointment setting for their outside sales teams, toll-free inbound numbers, product & customer satisfaction surveys, and countless other ways. It all boils down to control.

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Quality Contact Solutions

APRIL 15, 2021

Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse. The one size fits all or blanket training approach doesn’t work.

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Quality Contact Solutions

JUNE 3, 2021

When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. B2B Telemarketing Services Providers Need to Have: Knowledge of the Telemarketing Industry. The data can become vital for future sales and marketing campaigns.

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Quality Contact Solutions

DECEMBER 31, 1969

B2B telemarketing lead generation and appointment setting is challenging. Add to that a target demographic that is highly technical and you will soon find out why writing the best call guide is critical to qualifying sales leads. There are 6 primary components to a successful script or call guide. Presentation. Try these things.

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Quality Contact Solutions

JUNE 26, 2019

Outbound telemarketing can be a powerful marketing tool if you know how to approach the customers. Try out these useful tips which can help you create a perfect outbound telemarketing script. Approach the script like you are writing for actors, not for robots. By Daniela McVicker, Guest Blogger. Don’t pitch too early.

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Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall. By Jill Sysel-Barton, Reporting Specialist.

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JustCall

MAY 26, 2020

Cold calling is undoubtedly the most challenging part of inside sales. Being prepared with a cold calling script can be helpful. In this blog, we will take you through cold calling scripts you can use for creating your sales pitch. Sales agents and reps can use cold calling scripts to confidently make sales pitches.

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Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Callminer

SEPTEMBER 23, 2020

“A good outbound sales script contains a strong connecting statement. ” – Grace Sweeney, 5 Outbound Sales Scripts You Can Adjust on the Fly , Copper; Twitter: @copperinc. ” – Outbound Telemarketing Tips That Will Make Them Listen , Magellan Solutions; Twitter: @magellanbpo.

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing is alive and well, despite what you will hear about the inexorable rise of online marketing and social media. To give yourself every advantage, you need a concise, precise, and persuasive script that pulls at people’s heartstrings. By Amanda Sparks, a professional marketer and blogger.

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Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

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Quality Contact Solutions

DECEMBER 31, 1969

Note: When we use the term outbound telemarketing , we’re talking about placing cold calls to prospects to set business to business appointments. Clients are hesitant to lose control of one of the most important elements of their marketing and sales operation: setting appointments for their inside sales staff.

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JustCall

FEBRUARY 17, 2022

Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?

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Quality Contact Solutions

APRIL 24, 2020

With competition in commercial roofing being so fierce we believe outbound telemarketing is essential to the success of roofing companies. There aren’t sales reps in the field getting face time with roofing prospects; how are you helping your sales teams fill and maintain a healthy pipeline and ahead of the competition?

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Quality Contact Solutions

DECEMBER 31, 1969

The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019. Effectively the amendment to the existing statute removed the numerous exemptions that sellers and telemarketers previously relied on. B2B outbound telemarketing is now covered by the law. Check your scripts and update them accordingly.

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing Appointment Setting Best Practices: Part 2. In Part 1 , we discussed how to maximize the appointment kept rate when conducting telemarketing appointment setting. In addition, we introduced the 6 primary components of a successful telemarketing appointment setting program: A targeted contact list with phone numbers.

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Quality Contact Solutions

OCTOBER 4, 2022

That’s why we’ve compiled four best practices to help you meet your sales goals and keep your team busy. Determine what your sales goals are monthly, quarterly, and yearly. Avoid setting your sales team up for failure by setting attainable goals. 8 Key Metrics Telemarketing Companies Need To Evaluate Performance.

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Quality Contact Solutions

OCTOBER 25, 2021

Increased Member Engagement Through Telemarketing Increases Renewals One key factor for year-over-year membership growth is a deliberate focus on engaging with members in various communication channels. Scripting: The key to ensuring the long-term effectiveness of your outbound telemarketing script may be to eliminate the “script.”

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Quality Contact Solutions

DECEMBER 31, 1969

Telemarketing appointment setting can be a game changer for any sales team. Appointment setting allows your sales experts to focus their time more efficiently with customers and clients who have already expressed some level of interest. Find Your Best SIC and NAICS Codes for Telemarketing Appointment Setting Success.

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OctopusTech

MAY 10, 2018

A telemarketing service is a quick and affordable method that uses the telephone to contact prospective customers in order to help generate leads, make sales along with gathering marketing information. Besides agents calling directly, pre-recorded sales talk is also used to be played over the phone upon automated dialing.

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Quality Contact Solutions

AUGUST 3, 2022

Together with AnswerNet, we have a combined 1,200 employees, a huge team capable of helping you in the following ways: Inbound and Outbound Telemarketing? Other Articles You Might Find Interesting: Here’s How to Write Effective Call Center Scripts. 10 Ways to Use an Outbound Telemarketing Partner. 24/7 Help Desk?

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Quality Contact Solutions

OCTOBER 19, 2022

Appointment setting is a key step in the sales process and converting leads into customers. However, it is time-consuming, particularly when handled by a sales team. In addition, outsourcing allows the sales team to focus better on closing deals and increasing sales conversions. What Is Call Center Appointment Setting?

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Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

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TeleDirect

MARCH 15, 2025

Customer Retention & Follow-Ups Market Research & Surveys Sales & Telemarketing Support Debt Collection & Payment Reminders 3. Lower satisfaction due to robotic scripts and miscommunication. Outbound Call Center Services Outbound services involve customer outreach, follow-ups, and lead generation.

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NobelBiz

JULY 2, 2024

What is a Telemarketing Call Center ? A telemarketing call center is a specialized contact center where trained agents make and receive calls to promote products or services, conduct market research, or provide customer support. In this article, we’ll explore the ins and outs of Debt Telemarketing call centers and their services.

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VirtualPBX

MAY 16, 2024

You may think of cold call sales when you think of outbound calls, but outbound calling is just one example of a proactive interaction with your customer base, where inbound calling is reactive. Know the Law Contact centers are required to adhere to telemarketing and privacy laws and maintain security measures to protect consumer data.

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VocalCom

MAY 1, 2017

Telemarketing can be a difficult practice for sales agents, as some businesses may resist calls for fear of being hassled. Here are five essential tips for telemarketing success every sales agent should know. Here are five essential tips for telemarketing success every sales agent should know.

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Quality Contact Solutions

FEBRUARY 3, 2023

With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. So, let’s take a closer look and define the most common telemarketing services available. In addition, your telemarketing partner acts as an extension of your team.

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Anexa BPO

NOVEMBER 21, 2020

Telemarketing is a complex beast within the sales and promotion sector. While telemarketing is sometimes mistakenly believed to be outdated or no longer a viable marketing tactic, this age-old concept is still highly popular – and highly effective. Telemarketing and outsourcing go hand-in-hand.

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VocalCom

SEPTEMBER 25, 2017

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Be natural and calm. Plan ahead.

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JustCall

NOVEMBER 6, 2024

You cold called a highly qualified sales lead. This could be happening to you, your peers, or even your entire sales team–without any of you knowing. If your calls aren’t getting picked up, even touching your sales quota will become mission impossible. And your sales quota, well, that definitely goes for a toss!

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VocalCom

SEPTEMBER 25, 2017

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Be natural and calm. Plan ahead.

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Calltools

JANUARY 22, 2020

By avoiding the following telemarketing practices, you can reduce the risk of your numbers being flagged. High Volume Telemarketing Practices Higher volume call centers should regularly swap out numbers to reduce their risk of being flagged as spam. Thus leading to a downward spiral of calls that don’t result in sales.

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Quality Contact Solutions

JANUARY 27, 2022

Whether your call center is inbound or outbound , and if you have a product or service to deliver, finding ways to increase sales is a consistent priority. The topic of increasing sales is so prevalent that thousands of books and articles are published. Increase Sales with Cross-Selling. Sales and Service.

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Quality Contact Solutions

JULY 11, 2022

While it can sometimes feel like there aren’t enough quality leads for your sales team to hit their goals to grow your business, trust me, there are. For example, they can qualify leads, giving your sales team more energy to focus on closing deals. The trick is knowing where and how to find them.

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Calltools

SEPTEMBER 15, 2021

B2B telemarketing requires a slightly different set of skills than telemarketing to consumers. Recycle Leads From Previous B2B Telemarketing Campaigns. Managing your call agents well gives them the skills that they need to convert more leads during B2B telemarketing campaigns. Use Impactful Scripts to Help Agents Excel.

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