Integrity Solutions

MAY 23, 2023

Sales prospecting is vital to the success of any sales organization. Simply learning how to find, approach and engage new customers is at the heart of being able to meet and exceed your sales goals. Why Is Sales Prospecting More Important Than Ever? What is Sales Prospecting?

Sales 93

Sales Coaching Brand ambassadors B2B 93

ShepHyken

DECEMBER 9, 2022

And more importantly, how can you ensure that it’s not costing you sales? A study by Aspect Software found that companies that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates compared to companies that don’t. . If Not, It Could Be Costing You Sales appeared first on Shep Hyken.

Sales 315

Sales CRM Contact Center Customer retention 315

24-7 InTouch

JUNE 20, 2024

In an industry where maintaining a competitive edge is crucial, consumer goods retailers face constant pressure to improve customer satisfaction and drive sales. Download the case study to see the full impact of our training program and uncover insights that can drive your business forward.

Upselling 52

Upselling Average Handle Time Metrics Sales 52

24-7 InTouch

AUGUST 6, 2024

Retail and e-commerce companies experience extreme surges in volume, during member or customer sales events, for example. These surges require lengthy hiring and training periods that lead to operational inefficiencies and an increased cost to the program.

Sales 59

Sales 59

Integrity Solutions

SEPTEMBER 12, 2023

While addressing mindset in football is a whole other conversation (and post), what dawned on me recently is how great the game is at illustrating the sales framework we at Integrity Solutions call AID,INC. Pregame (Preparation) The pregame phase of football includes film study and the development of a clear and focused game plan.

Sales 99

Sales Coaching Scripts Personalization 99

Integrity Solutions

MARCH 18, 2021

Effective sales recruiting strategies start with a well-defined Sales Success Profile based on objective performance criteria. As a sales manager, it’s pretty frustrating when you spend a significant amount of time and energy coaching and developing someone only to discover in the end that, well, it’s not you, it’s them.

Sales 129

Sales Coaching Personalization Management 129

Balto

SEPTEMBER 12, 2024

Coaching sales teams to excel on calls often requires significant time and resources, plus a fair share of trial and error. Sales leaders are tasked with balancing revenue forecasting, pursuing new business, and nurturing key client relationships—all while still finding the time and energy to mentor, motivate, and monitor their reps.

Coaching 52

Coaching Sales Gamification Call flow 52

Concentrix

SEPTEMBER 6, 2023

Learn how a technology leader realized a significant and lasting sales transformation by rebuilding its sales model, improving processes and enablement tools.

Sales 71

Sales Technology 71

JivoChat

FEBRUARY 22, 2023

The following study guide outlines some of the key concepts, strategies, and tools that businesses can use to develop effective marketing localization strategies in 2023. They can also help businesses build trust and credibility with local consumers, which can help drive sales and increase brand awareness.

Marketing 75

Marketing outsourcing Engineering Technology 75

Integrity Solutions

JANUARY 17, 2023

Sales goals are always on our minds when a new year kicks off or when a salesperson starts a new position, but it’s not uncommon to see that attention and energy fizzle out as the weeks and months go by. Sales goals are more than a single conversation or a quota number. What specific sales skills would you like to develop?

Sales 73

Sales Management Personalization Time management 73

Beyond Philosophy

MAY 9, 2016

Researchers Remi Trudel and Jennifer Argo conducted a series of studies to identify the unconscious biases that influence people’s choices about recycling. In the first study, they found that participants were more likely to recycle whole sheets of paper, while small bits of paper were more likely to end up in the trash.

Sales 279

Sales Journey mapping Customer emotions Consulting 279

ChurnZero

NOVEMBER 11, 2022

These are just some of the findings in this year’s Customer Success Leadership Study, ChurnZero’s third annual report on the top trends and opportunities in Customer Success, presented in partnership with ESG and sponsored by Higher Logic Vanilla and involve.ai. Download your full copy of the 2022 Customer Success Leadership Study here.

SaaS 98

SaaS Metrics Best practices Benchmark 98

AWS Machine Learning

AUGUST 26, 2024

At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. Our field organization includes customer-facing teams (account managers, solutions architects, specialists) and internal support functions (sales operations).

Sales 126

Sales Accountability Feedback Metrics 126

Integrity Solutions

JUNE 24, 2024

Imagine having a sales team coach who sees the potential in you that you don’t even see in yourself—and then is committed to helping you help live up to that potential. Most leaders agree that the role of sales team coach play a key role in helping salespeople achieve their goals. What Does it Mean to Be a Sales Team Coach?

Coaching 65

Coaching Sales Surveys Banking 65

Integrity Solutions

JANUARY 28, 2021

It’s important to understand what it’s really going to cost you when you lose a sales rep — and what steps you can take to minimize your turnover rates. Every sales leader can relate to that pit-in-the-stomach feeling when a star sales rep says they’re moving on. In some industries, average sales rep tenure is just two years.

Sales 114

Sales Coaching Morale SaaS 114

TechSee

JANUARY 9, 2018

The PPV fee was set at $99.95 , and based on past sales, an estimated six million homes in the US and the UK were expected to purchase access to the private telecast. Add to that the revenue driven by advertising, and live ticket sales, the event was slated to be a massive pay-day for all concerned. Revenue recovered.

Customer Service 171

Customer Service Call Center Engineering Advertising 171

Integrity Solutions

DECEMBER 15, 2020

Effective sales coaching yields results, and sales leaders intuitively seem to understand this. In the world of sales, coaching is seen as critical for driving growth and developing excellence within sales teams. The Sales Coaching Paradox. So where’s the disconnect?

Coaching 90

Coaching Sales Surveys CRM 90

NobelBiz

OCTOBER 8, 2024

In outbound sales, success often comes down to one key element: making genuine connections. It’s not just about the number of calls on your to-do list; it’s about how those conversations turn into valuable leads and sales. Obviously, the more prospects you reach, the better chance you have of converting leads into sales.

Outbound sales 52

Outbound sales Sales CRM Call Center 52

Integrity Solutions

APRIL 8, 2024

Sales has always meant navigating highs and lows, dealing with rejection and remaining focused in the face of new business demands and pressures. Exacerbating this issue is the fact that sales training and coaching doesn’t always help salespeople with these internal motivation issues. That’s just the simple truth.

Sales 71

Sales Coaching Personalization Surveys 71

Acquire BPO

AUGUST 26, 2024

About Acquire BPO Acquire BPO is an award-winning global business process outsourcing provider that offers a wide range of services including contact center, customer service, sales, back-office functions, technical support, automation, and artificial intelligence (AI) consulting. For more information, visit www.acquirebpo.com.

Business Process Outsourcing 52

Business Process Outsourcing Chatbots Transportation outsourcing 52

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. We spoke to a few leaders and experts from across industries to understand what remote sales practices, and hacks they are using. Tips, Tricks, and Hacks for Remote Selling.

Sales 98

Sales CRM Chatbots Analytics 98

Integrity Solutions

AUGUST 24, 2022

If you’ve implemented sales training this year, you’re not alone. Studies have shown that upwards of $15 billion is spent annually on sales training in the United States alone. And are there specific sales training strategies behind that critical investment to help ensure its success and strong ROI?

Sales 86

Sales Coaching Calibration B2B 86

Tethr

MAY 24, 2023

Today, we'll unpack the third key behavior discovered in our study: Why high performers seize the opportunity to dig into sales objections.

Sales 72

Sales 72

Integrity Solutions

FEBRUARY 15, 2020

Limiting beliefs in sales can become a huge barrier to reaching higher levels of success. There’s nothing quite like the feeling of accomplishment that comes off of a great year in sales. But then you realize that your sales manager is going to expect an even more spectacular year from you next year. Can you really do this?

Sales 104

Sales Education Coaching Management 104

Tethr

MARCH 22, 2021

This material originally appeared as part of our Learning Series podcast on B2C sales. Welcome to the Tethr Learning Series, The four “D’s” of better B2C sales performance. In the HBR article , we shared the findings from a large study that we ran. Listen to the original here. Why do this research at all?

B2C 106

B2C Sales Inbound sales Upselling 106

Integrity Solutions

JANUARY 22, 2024

Trust is the cornerstone of any successful business relationship, and it’s particularly crucial in sales. What is the role of trust in sales? As sales become more complex, trust and credibility are playing an even more important role in sales success.

Sales 57

Sales Calibration Scripts Personalization 57

Integrity Solutions

APRIL 8, 2024

Sales has always meant navigating highs and lows, dealing with rejection and remaining focused in the face of new business demands and pressures. Exacerbating this issue is the fact that sales training and coaching doesn’t always help salespeople with these internal motivation issues. That’s just the simple truth.

Sales 60

Sales Coaching Personalization Surveys 60

Tethr

MARCH 1, 2021

This year, we’re exploring a new frontier: inbound sales. We all want to know how to improve sales performance—so there’s a lot of snake oil out there founded on the mystique of a good seller, or the “x-factor” of a good sale or sales agent. “We We have the tools to analyze 100% of sales calls, 100% of the time.

B2C 68

B2C Sales Inbound sales Coaching 68

Education Services Group

JULY 27, 2021

But my favorite way to showcase your past successes and your current abilities to the world is by telling a customer’s success story with a case study. Case studies can be some of the most powerful content because they tap into one of the most powerful methods of communicating – storytelling. Our brains love stories.

Sales 52

Sales Marketing Accountability Best practices 52

Quality Contact Solutions

FEBRUARY 17, 2022

Sales leaders are one of the most critical assets to your company. Their decisions are directly responsible for how sales reps contribute to the company’s growth or lack thereof. But what makes sales leaders great? Here are 10 qualities that great sales leaders have in common.

Sales 98

Sales Telemarketing Best practices Coaching 98

CrazyCall

MAY 20, 2019

Especially when you’re working in sales. To help you stay on the front of the race we’ve compiled a list of 97 super-effective sales tips that will help you take your sales skill to the next level. These are sales tips used by top sales gurus who know all the tricks. Sales Tips from Top Sales Gurus.

Sales 123

Sales Coaching Scripts Education 123

Integrity Solutions

MAY 12, 2020

With leaner sales organizations, your sales enablement strategy has to step up and be a valuable contributor to the organization. In many organizations, revenue has “fallen off a cliff,” as one sales leader put it, and companies are looking at where they can make cuts and recapture lost momentum.

Sales 120

Sales Coaching Metrics Technology 120