JustCall

APRIL 2, 2021

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system.

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Nextiva

MARCH 14, 2019

The hottest technology on the market today for business and personal use is coming straight out of the VoIP and virtual phone sectors. VoIP technology lets you call from anywhere using a cell phone, computer, tablet, a VoIP phone or other data-driven device from the same number. Let’s look at what a VoIP number is […].

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voip Sales Marketing Technology 96

aircall

MAY 13, 2019

Whether it’s for sales operations or customer support, brands need a way to communicate with their current and future clients. Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation to switch.

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Nextiva

MARCH 6, 2019

A VoIP app is more common today than it has ever been before. Chances are even if you don’t know what a VoIP app is you’ve already used one. The post VoIP App 101: Simple Answers to ALL Your Questions About Them appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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JustCall

FEBRUARY 17, 2022

Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?

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VirtualPBX

NOVEMBER 29, 2023

One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. According to recent research, the global VoIP market is expected to reach a value of $74.36 What is VoIP? So, what is VoIP ? How does VoIP work?

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voip Analytics B2B Technology 98

VirtualPBX

MARCH 31, 2020

VoIP softphones have helped bring Business Phone Plans out of the office an into the modern working world. Our blog often mentions that the VirtualPBX Softphone is a fully-featured VoIP phone. What is a VoIP Softphone? As just a quick refresher, remember that a VoIP network uses digital packets to send voice information.

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voip Sales Marketing Personalization 93

aircall

JUNE 3, 2019

While it was certainly understandable to critique VoIP (Voice over Internet Protocol) phone quality in the past, it has come a long way. Thanks to increasing internet speeds and stronger computing technology (think Gateway PC circa 1998) VoIP has closed the gap in its level of stability and reliability. Cost of VoIP: Usage Fees.

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voip Sales Technology Personalization 87

VirtualPBX

NOVEMBER 12, 2020

Consider that your business has a sales team that wants reach out to a subset of your existing customers by sending them direct SMS messages. It’s no different than what your employees would experience when completing phone calls because VoIP texting works fundamentally the same as voice calls. How Will You Use VoIP Texting?

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VirtualPBX

NOVEMBER 26, 2019

Today’s blog will be supported by our competitors’ opinions about the best VoIP phones of 2019 and 2020. The Best VoIP Phones of 2019 and 2020. The reviews we profiled here are just a few of those available in a crowded search for “best VoIP phones.” We’re going to do something a little different today.

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Nextiva

MAY 9, 2020

The post The Top 50 Customer Service Experts of the Decade (2010–2020) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Companies today care about the customer journey and invest in their customer’s success. This phenomenon is no […].

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Thinq

JANUARY 30, 2021

The post 5 Sales Enablement Trends appeared first on thinQ. We’re also seeing some new trends emerge that signal long-term changes you’ll need to plan for. Here’s what you need to know to prepare for success this year and in years to […].

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Avoxi

JANUARY 7, 2025

VoIP CRM Integration: Your Essential Guide for 2025 Constantly switching between your Voice over Internet Protocol (VoIP) phone system and customer relationship management (CRM) platform wastes time, disrupts workflows, and increases the risk of missed opportunities.

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VirtualPBX

JANUARY 12, 2021

What this showed phone system providers like ours is that VoIP calling features for 2021 need to revolve around a remote-first attitude. What are the top VoIP features for 2021 that help make work more effective? What are the top VoIP features for 2021 that help make work more effective? Top 2021 VoIP Voice Feature.

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Nextiva

FEBRUARY 21, 2019

For most sales professionals, the hardest part of cold calling is overcoming objections. The post 14 Tips for Overcoming Objections in Sales: Go from NO to a Heck, YEAH! The post 14 Tips for Overcoming Objections in Sales: Go from NO to a Heck, YEAH! I don’t have budget.” “I’m I’m using a competitor.” We’re not ready yet.” “We

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Callminer

FEBRUARY 23, 2021

For instance, cloud VOIP systems, live chat software, video consultation, asynchronous messaging, SMS service lines, and so on. Sales and service are being brought together as one. Aligning sales and service helps customer service agents deliver more personalized customer experiences, which naturally leads to better business outcomes.

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JustCall

SEPTEMBER 3, 2024

But there’s a solution: VoIP. VoIP texting is the modern equivalent of a digital messenger, delivering your message efficiently and securely over the internet. In this guide, we’ll show you how VoIP texting offers a versatile solution that can slash costs, improve collaboration, and ensure you never miss a lead again.

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aircall

NOVEMBER 9, 2022

Cloud-based phone systems , voice-over internet protocol (VoIP), virtual telephony–or whatever name you know them by—offer cost savings in different shapes and sizes. But just because you’ve switched your sales and support teams to using business VoIP phones , doesn’t mean those cost savings come automatically. The good news?

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Nextiva

FEBRUARY 28, 2019

The post 25 Working from Home Tips to Slam-Dunk Tasks [2019 Update] appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. After all, who wouldn’t want to work whenever they wanted, on […].

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Nextiva

JANUARY 14, 2019

The post 10 Real-Life Customer Service Examples and Tips to Grow Your Fan Base appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Today, let’s look at a variety of companies whose have succeeded by […].

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voip Customer Service Sales Marketing 132

Nextiva

FEBRUARY 19, 2019

The post 21 Customer Service Phrases That Can Make or Break Your Business appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. It shouldn’t be a surprise. Chances are, you’ve been on the receiving […].

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Nextiva

JANUARY 16, 2019

The post Your 3-Step Guide to Getting a Business Phone Number: Fast, Easy, and Secure appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. When it comes to standing out from the crowd, having a personalized business phone number can make all the difference. There are […].

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Nextiva

JANUARY 15, 2019

The post Why You Need a Customer Reviews Strategy in 2019 appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Through social media and customer review sites, customers easily share their […].

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Nextiva

JANUARY 10, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Being available to answer questions or assist with issues on the phone can make all the difference to […]. The post How Much Is A Business Phone Line?

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Nextiva

DECEMBER 18, 2018

The post 30 Customer Retention Strategies Used by Top Companies appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Despite this, they found that most companies focus more on customer acquisition than customer retention strategies — 28 percent more. So, why […].

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Nextiva

JANUARY 25, 2019

If you’re on the lookout for a business VoIP phone service to streamline communications with your internal teams and customers, you might want to consider Nextiva. In this post, we go into some of our genuine Nextiva reviews, top features, and pricing. Here’s a quick overview: What is Nextiva?

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Nextiva

JANUARY 2, 2021

The post 5 New Year’s Resolutions in 2021 With Your Customers In Mind appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. With this in mind, it’s up to your team to figure out how to cater to customers in a way […].

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Nextiva

JANUARY 7, 2019

The post How To Choose A Business Phone System appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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voip Sales Marketing Customer Experience 115

Callminer

SEPTEMBER 23, 2020

“A good outbound sales script contains a strong connecting statement. ” – Grace Sweeney, 5 Outbound Sales Scripts You Can Adjust on the Fly , Copper; Twitter: @copperinc. ” – Tamara Scott, 5 Outbound Sales Strategies to Increase Revenue , TechnologyAdvice; Twitter: @Technology_Adv. Aim to connect.

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Nextiva

OCTOBER 30, 2018

The post 30 Customer Service Tips That Will Genuinely Delight Your Customers Every Single Time appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Unfortunately, customers that have a negative […].

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voip Customer Service Sales Marketing 127

Nextiva

JANUARY 9, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. As part of this process, you’ll probably be asking yourself, “How many phone lines do I need for my […]. The post How Many Phone Lines Do I Need for My Business?

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voip Sales Marketing Customer Experience 114

aircall

NOVEMBER 17, 2021

Once your business has decided to move away from traditional phone services, the search for the best VoIP provider becomes a critical step in modernizing the way your team communicates. Fail to choose the best VOIP provider, though, and you’ll not only miss out on the benefits, but you also might have to take on new challenges.

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JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Australia communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. What Is a VoIP?

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voip CRM Analytics Customer Support 52

Nextiva

DECEMBER 20, 2018

The post How to Create a Business Continuity Plan appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Having a company-wide plan in case of an emergency is essential, especially […].

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voip Sales Marketing Customer Experience 123

Nextiva

DECEMBER 12, 2018

They also give you a strong push when it comes to driving sales. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Over 90% of consumers feel positive about brands after participating in an event. Here’s […].

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voip Sales Marketing Customer Experience 117

JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Canada communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. The Essential Plan costs $18.95

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Nextiva

JANUARY 23, 2019

Here’s What You Need to Know Before You Apply appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. The CIO career path requires a significant amount of education, on-the-job training, and […]. The post Eyeing a CIO Role?

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