Beyond Philosophy
MARCH 17, 2015
It’s a phrase derived from the famous Milgram study from the 1960s where participants were encouraged to administer fatal shocks to another participant at the urging of an experiment proctor in a white lab coat. The person in the coat, however, was not a scientist or doctor, but just an actor with a memorized script.
CrazyCall
SEPTEMBER 11, 2018
Now, let’s focus on one of the most important factors – the cold calling script. It may seem that cold calling script is not so important but a proper one can turn the worst call into a smooth road starting at “Hello, my name is…” and ending up on “I’ll buy three.”. Why are the cold calling scripts that important?
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Quality Contact Solutions
JULY 26, 2022
After writing over one thousand call center scripts, we know that there isn’t a single stand-alone ingredient we’d consider the ‘secret sauce’ for creating the perfect script. Instead, scripts are purposeful and serve as a guide to accomplish the objective of the call. No, it doesn’t.
AWS Machine Learning
MARCH 11, 2025
The study indicates that latency can be further reduced for both models through optimizations and caching techniques; however, the evaluation focused on measuring out-of-the-box latency performance for both models. script provided with the CRAG benchmark for accuracy evaluations.
Beyond Philosophy
MARCH 13, 2017
According to a study conducted by the Harvard and University of Pennsylvania business schools, using humor effectively can actually bolster your status at work. The Harvard and Penn study bears this out. Scripted jokes don’t go as well as natural and genuine banter that lets personalities shine. Be natural.
RapportBoost
MAY 27, 2019
Chat scripts are a handy tool, especially for chat agents who find themselves often responding to related customer inquiries. Chat scripts, or canned responses, help companies ensure quality control, implement precise language for optimal results, and increase customer happiness. Not all companies implement chat scripts with success.
Steve DiGioia
SEPTEMBER 12, 2016
Read this script and memorize each line. You must get into the character and feel his pain, study his emotions. They must follow a script – not “scripted” words but scripted actions designed to produce the best product or service. What makes him tick? Let’s do it again. Those were the words of the movie director.
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