Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 49

Strategic Value Marketing Technology Customer Experience 49

ClearAction

OCTOBER 10, 2017

In my 2015 Customer Experience Transformation talk show with Eric Wansong, VMware’s Vice President of Customer Advocacy, he explained how his team adds strategic value across all company departments. .” Take a page from VMware’s playbook.

B2B 83

B2B Customer Experience Customer advocacy Best practices 83

Monet Software

MARCH 26, 2020

We offer a process and model optimization workshop that will help you to envision your processes in their future state. For the past 10+ years, Verint has helped leading brands and SMBs successfully move to the cloud to achieve flexibility, efficiency, and strategic value.

Coaching 71

Coaching outsourcing Strategic Value contact center solutions 71

Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

ClearAction

DECEMBER 5, 2023

When I led companywide customer experience transformation, we conducted our annual customer relationship survey with the findings available 3-4 months before strategic planning began. Then, my team facilitated survey readouts and action plan workshops with every line of business, account team, and support function.

Metrics 62

Metrics Chief Customer Officer Customer retention Strategic Value 62

Integrity Solutions

MAY 24, 2023

Reading books, attending workshops and listening to experts who share their selling secrets also isn’t going to make them successful. Sales Skills Are Not The Whole Story Just teaching sales skills, product information and sales processes won’t cause someone to be successful.

Sales 52

Sales Coaching Accountability Personalization 52