How to navigate the world of telemarketing compliance in 2019
Convoso
JUNE 19, 2019
This week we hosted the first in a series of four webinars about the most important changes in telemarketing compliance, and the recording is now available.
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What is Telemarketing?
Quality Contact Solutions
MARCH 29, 2021
Most everyone has experienced a telemarketing scenario like the following. You have had a long day, you’re tired, you answer the phone, and it’s a telemarketer. In many ways, telemarketing and telemarketers get a bad wrap. What is telemarketing? wasn’t that just a telemarketing call? Absolutely!
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Different types of Telemarketing
Quality Contact Solutions
APRIL 7, 2021
There are many types of telemarketing we can discuss. I am going to briefly hit on the most popular types of telemarketing, and how they differentiate from each other. It is important for businesses to understand the different types of telemarketing so they can proceed with the best approach for their own business. P ostcards.
Explained: Types of Telemarketing Services for Businesses
Quality Contact Solutions
AUGUST 26, 2021
With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. So, let’s take a closer look and define the most common telemarketing services available. So, let’s take a closer look and define the most common telemarketing services available.
Telemarketing Laws: The Good, Bad, and Ugly
Quality Contact Solutions
DECEMBER 23, 2021
Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.
Telemarketing Lead Generation: 5 Tips for High Quality Leads
Quality Contact Solutions
JANUARY 5, 2023
However, I will tell you that after running hundreds of B2B telemarketing lead generation programs, there are several helpful processes to make sure your team is generating strong leads and your sales team is capitalizing on those opportunities. 8 Components of a Telemarketing Script. Follow these tips to see improved results.
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Should I Add Email to my Telemarketing Strategy?
Quality Contact Solutions
SEPTEMBER 10, 2021
Regardless of how you feel about telemarketing, the? Telemarketing is relevant and very effective. However, that doesn’t mean that telemarketing as a stand-alone tactic works for every business.? But is email considered a telemarketing approach and should it be added to your telemarketing strategy?
How to Comply With Telemarketing Rules in 2021
Quality Contact Solutions
NOVEMBER 19, 2021
There have been many changes to telemarketing rules and regulations in 2021. Still, a careful review of the Florida law should be conducted before placing outbound telemarketing calls to Florida phone numbers or Florida residents. Telemarketing Rules Experts At Quality Contact Solutions , we have you covered.
How B2B Franchise Organizations Grow Using Outbound Telemarketing
Quality Contact Solutions
FEBRUARY 12, 2021
For decades, businesses have used outbound telemarketing to facilitate their sales efforts. Today I want to focus on how a specific type of business organization, franchise organizations that offer products or services to other businesses (B2B) , can benefit from using an outbound telemarketing program. It all boils down to control.
Continuous Improvement for Telemarketing Programs is Golden
Quality Contact Solutions
SEPTEMBER 14, 2022
After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.
5 Ways Telemarketing Services Can Increase Sales
Quality Contact Solutions
MARCH 11, 2021
Our focus centers around offering telemarketing services that help increase sales and support customers all across the U.S. Our telemarketing services include: Event/Brand Awareness: Offering products and services is great; however, it doesn’t do you any good to have a fantastic product if no one knows about it.
Florida Runs on Telemarketing Companies
Anexa BPO
MARCH 15, 2021
However, the power of telemarketing can’t be overlooked. As telemarketing begins to make a recovery, Florida has fast become a major hot spot for outsourced telemarketing companies. With more business process outsourcing (BPO) services showing up in Florida, it has become the telemarketing capital. . .
How telemarketing services help support & grow your business
Quality Contact Solutions
JULY 31, 2020
Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall. By Jill Sysel-Barton, Reporting Specialist.
Why The Roofing Industry Needs Outbound Telemarketing Services
Quality Contact Solutions
MARCH 4, 2021
By Steve Korn, Business Development Executive If you are in the commercial roofing industry, outbound telemarketing services need to be in your sales model as the industry has billions of dollars in sales up for grabs each year. The case for outbound telemarketing services So, let’s talk about marketing. Wait, what?
Outsource telemarketing; your key to preventing sales team burnout
Quality Contact Solutions
MARCH 15, 2021
Often times employees are feeling overwhelmed and burnt out and we know that outsource telemarketing can help. Alleviate Burnout with Outsource Telemarketing. A reliable outsourced telemarketing partner can be your ace up the sleeve. Outsourced telemarketing is a painless and efficient way to validate and update your CRM.
Best Daily Report Template for Outsource Telemarketing 2021
Quality Contact Solutions
APRIL 29, 2021
One of the biggest challenges with outsource telemarketing programs is how to measure performance. It is essential to measure and track performance from the start of any outsource telemarketing program. more…) The post Best Daily Report Template for Outsource Telemarketing 2021 appeared first on.
Use These Steps to Gather Quality Telemarketing Data
Quality Contact Solutions
SEPTEMBER 28, 2022
Telemarketing data can be a tricky thing. The important thing is to always be sure to give the client the best quality telemarketing data possible. The data person is the ‘behind the scenes’ piece of any telemarketing program. Download: 10 Ways to Use an Outbound Telemarketing Partner.
3 Crucial Tips For Choosing a B2B Telemarketing Services Provider
Quality Contact Solutions
JUNE 3, 2021
When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. B2B Telemarketing Services Providers Need to Have: Knowledge of the Telemarketing Industry. Expertise in Telemarketing Campaigns. Data & Reporting.
Successful Outbound & Inbound Telemarketing Training Programs Look Like This
Quality Contact Solutions
APRIL 15, 2021
Teaching the different skills required for outbound and inbound telemarketing training is more important than ever before. As different as the job descriptions for inbound and outbound telemarketing are, the training required to perform these jobs is just as diverse. The one size fits all or blanket training approach doesn’t work.
How to Set Up a Successful Telemarketing Lead Generation Pilot Program
Quality Contact Solutions
MAY 25, 2021
Telemarketing has outlived a wide variety of marketing strategies. However, launching a successful telemarketing lead generation campaign takes time and planning. What goals are you looking to accomplish by outsourcing Telemarketing Lead Generation? How do you define success of Telemarketing Lead Generation?
HoduCC Named Best Telemarketing Software By Digital Dot com
Hodusoft
SEPTEMBER 14, 2021
HoduCC Named Best Telemarketing Software By Digital Dot com. HoduSoft’s HoduCC omnichannel contact center software has been named as the best telemarketing software by the online review platform, Digital.com. Telemarketing has become quintessential for companies to reach their prospects and existing customers. . “We
Leading Outsource Telemarketing Company Hires Implementation and Quality Assurance Manager
Quality Contact Solutions
MARCH 25, 2021
Aurora, NE (March 25th, 2021) Quality Contact Solutions, Inc (QCS) , a leading outsource telemarketing company in the U.S., Langenberg is responsible for project management of all new outsource telemarketing and call center program implementations, including planning, organization, staff forecasting, technology design and client coordination.
7 Tips Needed to Thrive in Your Telemarketing from Home Job
Quality Contact Solutions
FEBRUARY 4, 2022
One of the industries out there that provides these opportunities is telemarketing. Telemarketing from home is very common and can be a great way to work straight from your own house and eliminate commuting. Here are seven simple tips to succeed when working in a telemarketing from home role. Have Your Own Dedicated Space.
7 Ways the Healthcare Industry Uses Outbound Telemarketing Services
Quality Contact Solutions
MAY 13, 2021
Business needed to go on, and outbound telemarketing services for the healthcare industry helped facilitate just that…. Sales organizations that work with the healthcare industry can benefit from outbound telemarketing services in several ways. Here are some ways the healthcare industry is using outbound telemarketing : 1.
5 Keys to Writing a Successful B2B Telemarketing Script
Quality Contact Solutions
DECEMBER 16, 2020
Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.
Homebased telemarketing services is a win-win for everyone
Quality Contact Solutions
MARCH 1, 2021
When I first started working in the telemarketing services industry, I got up every morning, drove 20 miles to an office, and made $5 an hour. Home-based telemarketing services benefit employers and employees by: Reducing Expenses. 3 Best Practices for Home-Based Telemarketing Services Employers & Employees.
5 Must-Have KPIs For Telemarketing Campaigns
NobelBiz
NOVEMBER 24, 2020
Your telemarketing strategy must be thought out well in advance, re-evaluated, and modified over time. The post 5 Must-Have KPIs For Telemarketing Campaigns appeared first on NobelBiz®. Many factors come into play in the success or failure of an outbound call, starting with good planning and preparation.
7 Lessons Learned From Building Telemarketing Reports In Tableau
Quality Contact Solutions
FEBRUARY 19, 2021
By Steve Small, Vice President of Information Services Any telemarketing report is only as good as the reported data. We liked the visual representation that Tableau offered and believed our telemarketing clients would appreciate knowing quickly how the team is performing. Schedule a call with an Expert.
5 Essential Options in Automated Telemarketing Software
NobelBiz
FEBRUARY 15, 2021
The post 5 Essential Options in Automated Telemarketing Software appeared first on NobelBiz®. Therefore, it is important to choose the right technology that will boost your capabilities. What are the basics of a good choice?
What is the Telephone Consumer Protection Act (TCPA)?
Callminer
MARCH 26, 2017
The Telephone Consumer Protection Act was enacted by Congress in 1991 to restrict telemarketing calls and the use of automatic telephone dialing systems
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If You Want Customers to Say Yes, Try THIS
Beyond Philosophy
JANUARY 20, 2020
She answered a telemarketing call and started to interact with the salesperson on the other end. If your door-to-door salesman can get his toe in the door to the prospect from closing it, escalating commitment suggests that the prospect will eventually invite the salesperson in and buy whatever he’s selling.
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Telemarketing in Different Countries: What are the Laws and why Should You Care?
Voiptime
JULY 5, 2021
The telemarketing outbound calling regulations which call centers from time to time violate are extremely dangerous activities. When you have everything set for an outbound calling campaign: your staff, equipment, and software, there is something that you need to know before the start.
Is Outbound Telesales Making a Comeback?
Contact Center Pipeline
MAY 3, 2018
Aggressive cold-calling practices, fraudsters, scam artists, relentless robocalls… it’s easy to see why telemarketing’s much-maligned reputation has been dominated by images of the illicit “boiler room” operation. A brief history of outbound telesales Although telemarketing is undergoing a revival, it has had […].
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Explained: Types of Telemarketing Services for Businesses
Quality Contact Solutions
FEBRUARY 3, 2023
With many types of telemarketing services for businesses, it’s not always easy to identify the most relevant to support your goals. So, let’s take a closer look and define the most common telemarketing services available. In addition, your telemarketing partner acts as an extension of your team.
Telemarketing Compliance: Understanding Prior Express Written Consent (PEWC)
Quality Contact Solutions
MARCH 13, 2024
Understanding the complexities of Prior Express Written Consent (PEWC) can be challenging for many telemarketing compliance businesses. This fundamental definition underscores the importance of obtaining explicit consent from individuals before initiating telemarketing communications. How Does PEWC Work? Why is PEWC Important?
How to Ensure TCPA Consent for Outbound Telemarketing
Quality Contact Solutions
MARCH 21, 2024
By Angela Garfinkel, President Author note: This article is focused on Prior Express Written Consent (PEWC) and what is required by the TCPA for placing compliant outbound telemarketing calls to wireless or VoIP phone numbers.
Telemarketing Compliance Consulting Success Story
Quality Contact Solutions
DECEMBER 19, 2023
By Rich Hamilton, Director of Compliance Creating the perfect telemarketing compliance program is challenging. Outbound telemarketing managers will tell you that ensuring their outbound telemarketing is compliant is one of the things that keeps them up at night.
Telemarketing Software: Features, Benefits, and Implementation
Hodusoft
JANUARY 24, 2023
Telemarketing Software: Features, Benefits, and Implementation When the concept of telemarketing began in the 1950s, telephonists, or switchboard operators as they were known back then, used traditional phone systems to call prospects. Things, however, took a complete turnaround after the invention of telemarketing software.
Boost Your Sales with Telemarketing Software
Hodusoft
NOVEMBER 27, 2022
Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?
What is a telemarketing call center and how does it work?
NobelBiz
JULY 2, 2024
What is a Telemarketing Call Center ? A telemarketing call center is a specialized contact center where trained agents make and receive calls to promote products or services, conduct market research, or provide customer support. In this article, we’ll explore the ins and outs of Debt Telemarketing call centers and their services.
7 Ways the Health Care Industry Uses Outbound Telemarketing Services
Quality Contact Solutions
FEBRUARY 23, 2023
Business needed to go on, and outbound telemarketing services for the health care industry helped facilitate just that…keeping business moving forward. Sales organizations that work with the health care industry can benefit from outbound telemarketing services in several ways. How to Select a Telemarketing Services Company 4.
3 Crucial Tips For Choosing a B2B Telemarketing Services Provider
Quality Contact Solutions
JANUARY 19, 2023
When your business decides to use B2B telemarketing services , it’s essential to scope out the different service providers and review what each one has to offer. A benefit with a B2B telemarketing services partner is that you’re able to take the worry out of your hands. Not all call centers are the same.
Telemarketing Lead Generation: 5 Tips for High Quality Leads
Quality Contact Solutions
JANUARY 5, 2023
However, I will tell you that after running hundreds of B2B telemarketing lead generation programs, there are several helpful processes to make sure your team is generating strong leads and your sales team is capitalizing on those opportunities. Follow these tips to see improved results. Follow these tips to see improved results.
Telemarketing Fraud and Risks to Businesses - My Latest on No Jitter
Jon Arnold
DECEMBER 21, 2022
This week was my turn to contribute an article to No Jitter from the BC Strategies team, and it’s a big topic - telemarketing fraud. This is my first analysis of telemarketing fraud, and there’s lot more to explore, and I hope you give this a read here on No Jitter.
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