Spearline

NOVEMBER 24, 2021

How to reduce latency and improve VoIP calls. Latency is a well-known contributor of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. What is VoIP? VoIP (Voice over Internet Protocol) allows individuals to make calls over the internet. Source: news.lumen.com.

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Spearline

JULY 20, 2021

Voice over Internet Protocol (VoIP) is an efficient and cost-effective solution which allows individuals to make calls over an internet connection. It is a flexible system that converts your data, voice or video into digital signals. QoS allows your VoIP data to supersede other traffic of lesser prioritization. Audio quality.

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voip Telecommunications Customer Support 98

Callminer

FEBRUARY 23, 2021

Video chat assistance is on the rise. “FaceTime video chatting was just the beginning. Video customer service is coming. Requests are coming in from clients who want to offer video customer service. One-way video chatting (they see our agent, but the agent does not see them) or an app could be used to offer this.

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Call Center Technology Banking Contact Center 376

VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. VirtualPBX is an award-winning VoIP ecosystem with features like HD Voice, SMS, Video, and so much more.

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NobelBiz

AUGUST 22, 2023

Understanding the Basics: What is VOIP? Voice over Internet Protocol, commonly known as VOIP, is a technology that enables voice communication and multimedia sessions over the Internet. From startups to multinational corporations, VOIP’s penetration into the corporate world is deep and for all the right reasons.

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voip Telecommunications Contact Center Contact center software 98

VirtualPBX

AUGUST 24, 2023

Voice over Internet Protocol (VoIP) has revolutionized communication, enabling voice calls over the internet and reshaping connectivity. As we ar journeying in 2023, the VoIP landscape is poised for remarkable advancements that promise to further transform how we communicate. In 2023 and beyond, we can expect this trend to intensify.

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voip Chatbots Healthcare Customer centricity 94

Spearline

APRIL 9, 2020

What is VoIP? VoIP is a cost-effective and efficient solution for businesses dealing in telecommunications. VoIP is the ability to use a single high-speed internet connection for voice, video and data. If VoIP is the answer to your company’s primary communication needs, this article will offer you some insights.

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voip Telecommunications Contact Center Technology 98

Spearline

AUGUST 5, 2020

To most organizations, Voice Over Internet Protocol or VoIP mobile services are a perfect option. While VoIP has many important aspects, one of the most widespread and common problems that it faces is Jitter. The simple fact that the service is provided over an internet link is part of what makes VoIP Telephony so efficient.

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voip Wireless Technology Customer Experience 93

Spearline

FEBRUARY 3, 2022

Jitter can be a major problem for VoIP, Spearline helps provide the solution. This issue is a common cause of poor VoIP conversations. What is VoIP? Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. Jitter is likely the most common and frustrating issue impacting VoIP quality.

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voip Wireless Telecommunications Technology 98

VirtualPBX

NOVEMBER 29, 2023

One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. According to recent research, the global VoIP market is expected to reach a value of $74.36 What is VoIP? So, what is VoIP ? How does VoIP work?

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voip Analytics B2B Technology 98

ShepHyken

SEPTEMBER 5, 2017

Shep Hyken interviews Matt Peterson, CMO and co-founder of Jive Communications, a worldwide cloud based communication company that offers VoIP, video conferencing, and contact center support. How would you like to know how to set yourself apart from the rest of your industry?

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VirtualPBX

JUNE 8, 2021

Our VoIP Softphone App for your mobile and desktop devices has undergone a lot of changes in its most recent update. We already talked extensively about video conferencing in our mobile softphone in a blog earlier this month. VoIP Softphone Updates on Android. VoIP Softphone Updates for Desktop.

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Spearline

MARCH 9, 2021

Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. The 'VoIP approach' provides organizations with feature-filled telephony service at a fraction of the standard company telephony price, proving highly effective.

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voip Wireless Telecommunications Technology 87

VirtualPBX

JUNE 24, 2020

With our Video Calling beta test in full swing, we wanted to do something a little different this week. What you can read here today is a profile of several Yealink video conference desk phones. We have tested multiple Yealink phones to work with our Video Calling Service. Video Calling Aspects. Audio and VoIP Features.

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voip Marketing 80

VirtualPBX

NOVEMBER 26, 2019

Today’s blog will be supported by our competitors’ opinions about the best VoIP phones of 2019 and 2020. inch touchscreen display and video capability available on these models. The Best VoIP Phones of 2019 and 2020. The reviews we profiled here are just a few of those available in a crowded search for “best VoIP phones.”

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voip Wireless Accountability Sales 89

VirtualPBX

MARCH 9, 2021

As our COO, Lon Baker, reports in this short teaser video, you can now enjoy our Video Conferencing feature alongside new screensharing capability and our host of other features on both Mac and Windows computers. Your browser does not support the video tag. Video Conferencing. Business SMS.

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voip Sales Personalization 98

VirtualPBX

NOVEMBER 12, 2020

It’s no different than what your employees would experience when completing phone calls because VoIP texting works fundamentally the same as voice calls. All VoIP texting that’s handled inside your Advanced or Enterprise Plan takes the same route as your voice calls and video calls. How Will You Use VoIP Texting?

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voip Enterprise Sales Personalization 83

VirtualPBX

DECEMBER 8, 2020

It feels even better when a product released within the past year has won an industry accolade, and that’s exactly what’s happened with TMCnet’s 2020 Video Conferencing Excellence Award. Our Video Conferencing feature was in development this spring, in a beta test with select customers by summer, and released to the public by autumn.

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voip APIs Enterprise Marketing 85

Fonolo

FEBRUARY 21, 2023

For starters, using SIP technology to enable voice and video calls, messaging, and data transmission saves money: up to 50% more, according to Gartner analysts. SIP, or session initiation protocol, is a protocol that sets up communications through voice, video, and messaging applications. Is SIP the same as VoIP? DID YOU KNOW?:

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Interactive Voice Response voip Contact Center Telecommunications 142

VirtualPBX

SEPTEMBER 3, 2020

That’s why we’re giving it our undivided attention to enable Web Phone video support as the our Video Calling beta test paves the way for a public feature release. We have made a lot of progress in bringing video capability to the Web Phone. Video Calling can also work between multiple types of phones.

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voip Feedback Personalization 83

Momentum Telecom

JULY 11, 2024

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. What Is VoIP?

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Babelforce

MARCH 15, 2022

Voice over Internet Protocol (VoIP) is an acronym that explains how to make and receive phone calls over the internet. Most professionals regard VoIP as a viable alternative to traditional landlines. With broadband development, VoIP has become the clear alternative for consumers and businesses alike for phone service.

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JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Australia communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. What Is a VoIP?

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voip CRM Analytics Customer Support 52

JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Canada communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. The Essential Plan costs $18.95

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voip APIs Interactive Voice Response Enterprise 52

Momentum Telecom

JUNE 26, 2024

Video conferencing phone systems have become a staple in businesses across the world. However, upgrading your VoIP system can be a challenge. What Is VoIP Architecture? A VoIP architecture is the platform used to run your phone system. VoIP is the industry standard, even though it has already been around for many years.

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voip Wireless Telecommunications industry standards 52

NobelBiz

SEPTEMBER 17, 2024

One of the most significant innovations in the recent past within communications has been VoIP, or Voice over Internet Protocol. VoIP phone systems revolutionize how businesses can connect with one another and customers internally, through flexibility, cost savings, and high-quality service. The global VoIP market will reach $194.5

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voip CRM Contact Center Analytics 52

Fonolo

APRIL 2, 2019

So, this week, we put together some video you can queue up and watch. This video is mostly about their WebEx plans, with a bit of call center content, but her energy is really infectious; it’s a joy to watch. This is a 40-minute video but worth the time. I know it can be hard work to keep up with all that reading.

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Contact Center Customer Service Call Center Enterprise 78

aircall

AUGUST 13, 2021

VoIP is the easiest and most advanced way to enhance internal and external business communications. And with Aircall as your dedicated VoIP provider, you can do so much more with your business phone system. What Is VoIP? The term VoIP is an acronym for Voice over Internet Protocol. Lower Call Rates and More Savings.

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voip Interactive Voice Response APIs Call Center 62

JustCall

JULY 2, 2024

Voice over Internet Protocol (VoIP) phone services are transforming the way businesses in Los Angeles communicate, offering a range of features and flexibility not found in traditional phone systems. VoIP services are becoming increasingly popular due to their cost-effectiveness and advanced functionalities. What Is a VoIP?

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voip CRM Analytics Customer Support 52

TeleDirect

OCTOBER 23, 2023

VoIP, or Voice over Internet Protocol, allows you to make calls over the internet. With the advent of the remote workforce, which doesn’t appear to be going away any time soon, VoIP became a standard, resolving many pain points while reducing costs. If you’re wondering, “ What is VoIP, and how does it work ?”

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voip Wireless call center solutions Call Center 62

JustCall

SEPTEMBER 3, 2024

But there’s a solution: VoIP. VoIP texting is the modern equivalent of a digital messenger, delivering your message efficiently and securely over the internet. In this guide, we’ll show you how VoIP texting offers a versatile solution that can slash costs, improve collaboration, and ensure you never miss a lead again.

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voip Multi-channel support Analytics CRM 52

NobelBiz

AUGUST 13, 2024

What is VoIP? A Voice over Internet Protocol (VoIP) telecom system allows contact centers to connect inbound and outbound calls over an internet connection. Contact centers that use VoIP can convert voice to a real-time experience by enhancing agents’ self-service and support activities, increasing throughput, and reducing costs.

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voip Call Center Interactive Voice Response Customer Service 52

Babelforce

AUGUST 11, 2022

VoIP phone services are the future of telephony. And even if you can technically still get an analog line, there are many reasons to choose VoIP instead. In this article, we’ll look at why you should choose VoIP phone services over analog ones if you have the opti on to do so. What are VoIP phone services? Easy to set up.

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voip Call Center B2B Interactive Voice Response 52

JustCall

JANUARY 19, 2023

Are you looking for the best VoIP alternative? This in-depth blog will take you through the top 8 VoIP options and alternatives that will help you find your next business phone provider. JustCall: Real Reviews from Trusted Sources and a Video Review Choosing the best business phone systems VoIP for your business is not a cakewalk.

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voip CRM Interactive Voice Response Enterprise 52

Fonolo

JUNE 19, 2019

A great example is Blockbuster being stomped out by Netflix and streaming video. Turning to an example closer to the topic at hand: VoIP didn’t impact carrier dominance. They had to reorganize internally, and changed their pricing, but they are essentially the same organizations as they were pre-VoIP.

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voip Airlines Call Center Self service 113

Hodusoft

JANUARY 13, 2022

5 types of VoIP products suitable for all businesses. With the rise in hybrid work, VoIP (Voice over Internet Protocol) is the most favored business communication solution. . They are used to manage all voice and video communication. Top Reasons For Businesses To Use VoIP? Key primary of using VoIP come from: .

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VirtualPBX

JANUARY 19, 2023

Your VoIP customer service team is on the front line of your business, which means you should do everything they can to make their work easier. VoIP phone systems are a business tool that can add value to every customer interaction. VoIP phone systems are a business tool that can add value to every customer interaction.

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