JustCall

MAY 25, 2022

The post Custom Input and Output Devices For VoIP System | Best VoIP System appeared first on Just. As always, please feel free to share your feedback, ideas and suggestions – my team & I are always an email or ping away.

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Avoxi

MAY 13, 2022

How to Protect Your VoIP Communications & Customers from Phone Fraud There's a significant need for better phone fraud prevention and detection tools in the industry. See how we're actively investing in our technology to… The post How to Protect Your VoIP Communications & Customers from Phone Fraud?

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VirtualPBX

SEPTEMBER 8, 2023

Voice over Internet Protocol (VoIP) communication has become a cornerstone of modern business operations, offering cost-effective and flexible solutions. At VirtualPBX, we understand the paramount importance of security in VoIP phone communication. User Authentication and Access Control: Managing access to your VoIP system is crucial.

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voip Best practices Accountability Technology 106

VirtualPBX

OCTOBER 11, 2023

Guest Blog From Sphinx Solution VoIP , a technology that allows you to make calls over the Internet, has been steadily transforming global communications for the past decade, unlocking significant ROI in communication for businesses worldwide. A closer look at the benefits of VoIP Have you ever had a client call cut out part way through?

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voip Accountability Customer retention Technology 104

Spearline

MAY 10, 2022

What is VoIP? Voice over Internet Protocol (VoIP) in basic terms, refers to voice being compressed and then sent over the internet to a receiver on the other end and decompressed back into audible voice. There are many benefits to utilizing VoIP instead of a traditional phone line. This results in a poor VoIP call experience.

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voip Telecommunications Metrics Customer Experience 98

Spearline

NOVEMBER 24, 2021

How to reduce latency and improve VoIP calls. Latency is a well-known contributor of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. What is VoIP? VoIP (Voice over Internet Protocol) allows individuals to make calls over the internet. Source: news.lumen.com.

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VirtualPBX

JANUARY 19, 2023

Your VoIP customer service team is on the front line of your business, which means you should do everything they can to make their work easier. VoIP phone systems are a business tool that can add value to every customer interaction. VoIP phone systems are a business tool that can add value to every customer interaction.

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Hodusoft

AUGUST 24, 2022

How can Enterprise VoIP System Benefit your Business. If you’re running a business, big or small, you’ve likely considered making the switch to a VoIP (Voice over Internet Protocol) phone system. In this blog, we’ll introduce you to some of the key benefits and features of enterprise VoIP phone systems. . And rightly so!

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VirtualPBX

NOVEMBER 16, 2021

The NEW VirtualPBX Reseller VoIP Program is coming and will allow our partners access to the exciting benefits of our award-winning VoIP phone service. New VirtualPBX VoIP Reseller Program: What Makes this Program Different? The post Announcing the NEW VirtualPBX VoIP Reseller Program appeared first on VirtualPBX.

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voip Telecommunications Sales Technology 98

Fonolo

MARCH 21, 2023

SIP and VoIP are two acronyms often used by call center managers who sort of know what they mean, but also sort of… don’t. When it comes to VoIP and SIP, the terms are often used interchangeably, but they are different, and knowing these differences can add strength to your call center processes. Fair enough! We’re here to help!

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Spearline

JULY 20, 2021

Voice over Internet Protocol (VoIP) is an efficient and cost-effective solution which allows individuals to make calls over an internet connection. VoIP allows for clear communications, without reliance on large, expensive and often complex telecommunications equipment. Audio quality. Explanation. Poor audio quality.

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NobelBiz

AUGUST 22, 2023

Understanding the Basics: What is VOIP? Voice over Internet Protocol, commonly known as VOIP, is a technology that enables voice communication and multimedia sessions over the Internet. From startups to multinational corporations, VOIP’s penetration into the corporate world is deep and for all the right reasons.

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VirtualPBX

DECEMBER 29, 2020

See how we’re listening to customers and setting VoIP trends that will push the communications industry forward. Business SMS also adds an important facet to our service, and of all the VoIP trends represented here, it may be the most popular of this holiday season. We hope to make 2021 as successful as this year.

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VirtualPBX

SEPTEMBER 14, 2022

If you are looking to switch to an internet-based phone system, understanding the key differences between Voip vs SIP Trunking will allow you to pick the best communication solution for your business. While SIP Trunking and VoIP have some similarities, they are not the same. What is VoIP?

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voip Wireless Call flow Technology 98

VirtualPBX

JUNE 7, 2023

T-Mobile home internet users have faced frustrating limitations when it comes to utilizing VoIP services. T-Mobile restricts VoIP traffic and prevents users from updating these settings at the router level, possibly as a strategy to drive customers towards their bundled internet and voice plans.

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VirtualPBX

MARCH 1, 2022

Join us for our partner webinar, “Become a High-Earning VoIP Partner,” on March 9th at 11 am Pacific. The post Become a High-Earning VoIP Partner appeared first on VirtualPBX. Let us tell you why in our new partner webinar. Partner Webinar Kickoff. We invite you to learn more about VirtualPBX and what we stand for.

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JustCall

APRIL 2, 2021

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system.

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voip Interactive Voice Response Healthcare CRM 96

VirtualPBX

NOVEMBER 29, 2023

One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. According to recent research, the global VoIP market is expected to reach a value of $74.36 What is VoIP? So, what is VoIP ? How does VoIP work?

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voip Analytics B2B Technology 98

VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. VirtualPBX is an award-winning VoIP ecosystem with features like HD Voice, SMS, Video, and so much more.

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VirtualPBX

SEPTEMBER 14, 2023

That is where VoIP & texting steps in. Integrating VoIP & texting in your business transforms the way you communicate with your partners, customers, and employees. In this blog, we are going to discuss the key aspects of VoIP and texting and how to integrate them into your business. What is VoIP?

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Spearline

FEBRUARY 3, 2022

Jitter can be a major problem for VoIP, Spearline helps provide the solution. This issue is a common cause of poor VoIP conversations. What is VoIP? Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. Jitter is likely the most common and frustrating issue impacting VoIP quality.

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voip Wireless Telecommunications Technology 98

VirtualPBX

AUGUST 24, 2023

Voice over Internet Protocol (VoIP) has revolutionized communication, enabling voice calls over the internet and reshaping connectivity. As we ar journeying in 2023, the VoIP landscape is poised for remarkable advancements that promise to further transform how we communicate. In 2023 and beyond, we can expect this trend to intensify.

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Cyara

NOVEMBER 28, 2023

Unfortunately, poor quality voice over internet protocol (VoIP) calls are often a result of high-levels of latency, and even the slightest delay may be noticeable.

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voip Best practices 76

Cyara

DECEMBER 21, 2023

Voice over Internet Protocol (VoIP) refers to the process of voice being compressed and then transmitted over the internet to a receiver. At the receiving end it is decompressed back into an audible voice.

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voip 76

Avoxi

JANUARY 3, 2025

Top Cloud Business VoIP Services Compared (2025) Managing rising costs, system limitations, and the need for reliable communication tools can be overwhelming as you try to grow. Your business deserves a VoIP phone system that works smoothlywithout the complexities and maintenance hassles of traditional setups.

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ShepHyken

NOVEMBER 22, 2019

Robert Oscanyan is a Product Marketing Manager at Jive Communications by LogMeIn, a hosted VoIP provider that helps thousands of organizations simplify how they manage their phone and conferencing systems. If you want your business to stand out, it’s time you incorporate these insights into how you do business.

Customer Support 370

Customer Support Multi-channel support voip Benchmark 370

Avoxi

JANUARY 7, 2025

VoIP CRM Integration: Your Essential Guide for 2025 Constantly switching between your Voice over Internet Protocol (VoIP) phone system and customer relationship management (CRM) platform wastes time, disrupts workflows, and increases the risk of missed opportunities.

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Avoxi

JANUARY 7, 2025

Top VoIP Call Center Solutions for Businesses in 2025 Managing high call volumes, consistent customer service, and outdated phone systems can overwhelm agents and lead to long wait times and frustrated customers. These issues often result in high maintenance costs, limited features, and constant worries about system failures.

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call center solutions voip Call Center Wait times 62

ShepHyken

APRIL 9, 2021

Most modern-day VOIP Providers offer cloud-accessibility, enabling you to run your call center operations from any device. Ideally, call center organizations take care of the sound problem. They ensure each agent gets a quiet and peaceful environment to interact with the customer. But if there’s noise around you, move to a quieter place.

Customer Service 369

Customer Service Scripts voip contact center solutions 369

Avoxi

FEBRUARY 5, 2025

What Is Hosted VoIP? That's where hosted Voice over Internet Protocol… The post What Is Hosted VoIP? That's where hosted Voice over Internet Protocol… The post What Is Hosted VoIP? Everything You Need to Know (2025) appeared first on AVOXI.

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voip Management 62

Avoxi

FEBRUARY 5, 2025

What Is Hosted VoIP? That's where hosted Voice over Internet Protocol… The post What Is Hosted VoIP? That's where hosted Voice over Internet Protocol… The post What Is Hosted VoIP? Everything You Need to Know (2025) appeared first on AVOXI.

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voip Management 62

ShepHyken

SEPTEMBER 5, 2017

Shep Hyken interviews Matt Peterson, CMO and co-founder of Jive Communications, a worldwide cloud based communication company that offers VoIP, video conferencing, and contact center support. How would you like to know how to set yourself apart from the rest of your industry?

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Nextiva

MAY 9, 2020

The post The Top 50 Customer Service Experts of the Decade (2010–2020) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Companies today care about the customer journey and invest in their customer’s success. This phenomenon is no […].

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Momentum Telecom

JULY 11, 2024

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. What Is VoIP?

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Momentum Telecom

SEPTEMBER 25, 2024

If you want a crystal-clear call that only requires an internet connection , think about Voice over Internet protocol (VoIP). Here are a few things that you need to know about VoIP and these codecs. What Are VoIP Codecs? A VoIP codec determines the bandwidth, audio quality, and compression of a phone call.

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voip Enterprise Personalization Management 52

TeleDirect

OCTOBER 23, 2023

VoIP, or Voice over Internet Protocol, allows you to make calls over the internet. With the advent of the remote workforce, which doesn’t appear to be going away any time soon, VoIP became a standard, resolving many pain points while reducing costs. If you’re wondering, “ What is VoIP, and how does it work ?”

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voip Wireless call center solutions Call Center 62

JustCall

SEPTEMBER 3, 2024

But there’s a solution: VoIP. VoIP texting is the modern equivalent of a digital messenger, delivering your message efficiently and securely over the internet. In this guide, we’ll show you how VoIP texting offers a versatile solution that can slash costs, improve collaboration, and ensure you never miss a lead again.

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