Workshop Related Topics 
Beyond Philosophy
OCTOBER 4, 2024
One of the benefits of being in business and academia for years is that we have a lot of experience running workshops. This activity breaks down barriers and injects some fun into the proceedings, setting the stage for a lively and productive workshop. Also, flexibility is key when it comes to planning your workshop.
ShepHyken
DECEMBER 17, 2024
Learn more about Sheps customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Connect with Shep on LinkedIn.
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Myra Golden Media
AUGUST 21, 2020
COVID-19 is making customers more hostile, and you need a strategy for quickly containing the situation and de-escalating the interaction. The 3R Method is battleground tested and easy to use – ideal for when you have to give bad news, enforce a mask requirement, or get an angry customer to calm down and listen to you.
ShepHyken
NOVEMBER 12, 2024
Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Connect with Shep on LinkedIn.
Speaker: Carrie Melissa Jones Founder, Gather Community Consulting
Confidently conduct interviews, surveys, workshops, and other forms of research that help your community deliver continued impact to your business. Register to get practical advice on how to: Present a case for why research matters to various parts of your organization. Plan community-specific research.
CCNG
OCTOBER 30, 2024
They crave workshops, discussions, and experiences that not only teach but allow for interaction, brainstorming, and real problem-solving. Think about roundtables, workshops, and unconference-style sessions where participants co-create the content. The CX community is craving something different, something real.
ShepHyken
DECEMBER 24, 2024
Learn more about Sheps customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Connect with Shep on LinkedIn.
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